PRO STAFF - DES MOINES Customer Service Representative in ANKENY, Iowa
Job Title:Customer Service Representative - ANKENY, IAJob Description:We have multiple Customer Service positions to fill for our growing Ankeny, Ia client. If you have great customer service skills, enjoy helping others, a fun, friendly work environment and want to join a growing organization contact the Pro Staff office today!Duties and Responsibilities* Handle inbound calls from and outbound calls to our clients* Address questions, and provide exceptional customer service* Input order information into the appropriate client order screen* Document all conversations with client into client information database* Ensure all assigned clients are contacted and have an order on file* Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients* Work quickly and efficiently without making the client feel rushed.* Other projects/duties as assignedKnowledge and Experience* High school degree or GED* Minimum of 1 year customer service experienceJob Skills/Behavior* Average computer skills utilizing the Microsoft Office suite (word/excel/outlook)* Above average data entry skills* Pleasant and patient telephone voice* Clear oral communication skills* Above average patience based on our clientele* Bilingual (English/Spanish) is a plusPre-Employment Must pass a background check and drug screen.All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.Please Contact Pro Staff at 515-267-0566 for more information on the positionAbout Atterro EQUAL OPPORTUNITY EMPLOYER Click Here for EEO is the Law Federal Guidelines.Atterro supports affirmative action and equal employment opportunity. Atterro will provide equal employment in employment practices to all associates and applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, Atterro is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. Atterro complies with all applicable federal, state and local non-discrimination laws and regulations. Atterro will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.