Caribou Coffee District Manager in Ankeny, Iowa

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Caribou Coffee and Einstein Noah Restaurant Group

District Manager

Company:

Caribou Coffee and Einstein Noah Restaurant Group

Position:

District Manager

Department:

Above Store Management

Status:

Full Time

Shift:

First / Day

Req #:

1713089

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Date posted:

July 31, 2017

Location:

909 SE Oralabor Road, Caribou Coffee

Ankeny, IA, 50021, US

Job category:

Above Restaurant Management

Job link:

This position will oversee 10 to 12 locations within the Twin Cities market.

At Caribou Coffee, you won't hear us talking about our vision or mission. To us, that's corporate speak. Instead, we talk aspirations, experiences and values. We aspire to be The Community Place I Love and we're committed to sharing an Extraordinary Experience that Feeds the Soul.

Position Summary:

Drive revenue and cash flow of multi-unit business portfolio. Actively lead, direct, advise and counsel Store Managers and store employees in achieving excellence in all aspects of Caribou’s business at the store level. Create team member engagement and foster a culture of internal growth and development.

Our Caribou Coffee District Managers:

  • Develop Store Managers who exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff by utilizing tools such as weekly service audits, monthly store audits, monthly mystery shops, monthly business reviews and marketing tools and directives.

  • Ensure all stores are adequately staffed with quality Team Members and Shift Supervisors.

  • Maintain management depth by regularly planning for succession, actively recruiting and critically selecting internal and external Store Manager candidates.

  • Monitor and participate in all levels of training from new Team Member through District Manager.

  • Manage the district Profit and Loss (P&L), including General and Administrative (G&A) statements.

  • Assist Store Managers in the timely resolution of all issues, including but not limited to: MIS, employee/customer relations, supply chain management and asset management

  • Follow-up on all customer and employee complaints and ensure necessary corrective measures at the store level.

  • Coordinate all activities associated with timely new store openings.

  • Ensure effective communication (top down and bottom up) throughout the district, region and company.

  • Utilize communication tools such as voicemail, Outlook, monthly Store Manager meetings and monthly store meetings.

Basic Job Requirements:

  • At least 3 years of restaurant or retail multi-unit management experience.

  • High School Diploma or GED.

  • Basic computer knowledge.

  • Experience analyzing financial reports (Profit and Loss, Income Statement, etc.).

  • Excellent communications and rapport building skills.

  • Able to work a flexible schedule, including nights, weekends and some holidays.

Preferred Skills, Knowledge and Abilities:

  • Post High School education or college degree.

  • Intermediate knowledge of Microsoft Office Suite.

Physical Demands:

The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 30 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou reserves the right to add, delete or modify these duties and responsibilities at its discretion. The job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.