DHL Express, Inc. Customer Services Agent (Part Time Evenings) in Cedar Rapids, Iowa


What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL is looking for outgoing and friendly people to join our team as a part time Customer Service Agent.You should love to build relationships and understand the importance of great service quality through attention to detail, a “can do” attitude, speed, and safety.You will get to work with a focused group of international specialists that take pride in meeting the time sensitive logistics demands of our customers.

Core Responsibilities

  • Provide customer assistance through phone and in person contact

  • Assist customers with document shipment and pick up

  • Assists with operational procedures including sorting, shipment processing, bagging, sending shipment status information

Required Qualifications

  • High School Diploma or Equivalent (GED)

  • Must be at least 18 years old

  • Excellent Customer Service Skills

  • Strong computer skill

  • Exceptional ability to multi-task

Preferred Qualifications

  • Logistics industry experience

  • Previous customer service experience

Work Schedule

Monday through Friday; 2nd shift

Explore and learn about DHL’s culture, special events, and interesting spotlights at:

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.