Robert Half Office Team Customer Service Representative in Davenport, Iowa
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the Auto Industry. Do you love building solid customer relationships? Then this position may be for you! This position is based in a dynamic, rapidly-changing call center. How you will make an impact Receiving and placing telephone calls, marketing the companies team and it's services Performs transactions in compliance with company requirements, policies and procedures Provides accurate, friendly customer service in a timely fashion Generates and achieves sales and referral goals by actively cross-selling and referring customers to proper staff for additional products, services and sales campaigns Maintains currency and coin under prescribed limits Maintains confidentiality of records and client information What we're looking for Experience working in a Sales oreiented environment, performing extensive research to resolve complex customer inquiries Excellent verbal, written, and social communication skills Ability to interact effectively with internal and external partners and clients/customers Advanced Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact Amanda.Schick@OfficeTeam.com today.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01530-0009281698
Functional Role: Customer Service
Postal Code: 52807
Compensation: $10.00 to $12.00 per hour
Requirements: 3+ years of Call Center experience 50+ wpm per minute, MS Office Suite Proficiency Problem solving skills Ability to upsell product