HAAS TCM INC Onsite Representative Lead in DAVENPORT, Iowa

Onsite Representative Lead (OPE000836)Wesco Aircraft is the world's leading distributor and provider of comprehensive supply chain management services to the global aerospace industry, based on annual sales. Our services range from traditional distribution to the management of supplier relationships, quality assurance, kitting, just-in-time delivery and point-of-use inventory management. We offer one of the world's broadest portfolios of aerospace products, including C-class hardware, chemical and electrical and comprised of more than 550,000 active stock-keeping units. Wesco Aircraft has more than 2,700 employees across 57 locations globally with net sales of $1.5 billion in 2016.SUMMARY:The On Site Representative-Lead is accountable for representing Wesco Aircraft at customer production sites, interacting and coordinating directly with the Customer Administrator and on-site functional area managers to effectively maintain and replenish customer supply bins; and for providing an on-site presence and liaison to assist in monitoring stock levels, resolving issues and expediting critical needs in support of customer requirements. The On Site Representative may be required to travel/drive from customer site-to-site, as needed.The On Site Representative Lead will be responsible for communicating all relevant program information to the Program Manager/Supervisor including, but not limited to, notification of critical stock outs, coordinating New "Add" and/or "Off" contract requirements; opportunities for quality or process improvements, and communicating opportunities to provide additional value-added products or services for increased customer satisfaction and profitability.DUTIES AND RESPONSIBILITIES:Represent Wesco's vision, values and objectives in all job-related activities, sustaining excellent customer relationshipsMaintain strong knowledge of Wesco products, services, quality requirements and customer plans and specificationsContinuously promote and maintain positive working relationships with customers and associates on-site, ensuring all opportunities to provide value-added services to customers are communicated to Program Managers for follow upPerform daily bin maintenance, including Bin Scanning, Bin Replenishment, FOD Removal, within customer specifications and requirements, in coordination with On Site Inventory Clerks, if applicableProactively initiate or respond efficiently to daily Customer requirements, with the Contract Administrator, Production Floor Supervisors and other relevant Functional Area Managers, to facilitate needsAttend Shortage, Planning and Development Meetings, as required, to provide accurate and current status on critical parts to customer management team. Address On-Site quality assurance issues and forward to the Program Manager and or Quality Manager for resolutionCommunicate or report relevant program information (i.e., critical stock outs) to Program Managers, immediatelyAssist the Program Manager in determining new bin set-ups, size and locations. Identify part usage issues to the Program Manager and Customer Contract AdministratorPractice and promote good housekeeping within the on-site work environmentActively seek and recommend process improvements to Program Managers, to increase efficiently and accuracyAccommodate Special Requirements which may be established by the customer supervisor, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as neededAdhere to all customer site safety and security policies and procedures, and local laws or regulations, as applicableAttend regularly scheduled customer or company-sponsored meetings and/or training, as requiredTravel/drive from customer site-to-site, as necessaryQualificationsREQUIREMENTS:High school diploma. Some college or college degree is preferred, within the required or a closely related fieldMinimum of 1 year relative JIT, VMI or 3PO experience, within the aerospace industryExcell