Servpro of Iowa Office Receptionist- Part-time in Iowa City, Iowa
Office Receptionist- Part-time
Location Iowa City, IA
Type Full Time
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Do you love helping people through difficult situations?
Then, don’t miss your chance to join our team as a new Office Receptionist. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.
Receive, enter calls and beacon properties
Perform excellent customer service
Receive general phone calls and greet visitors
Prepare job folders
Perform weekly customer call backs
Prepare written correspondence with customers
Assist marketing department with CE class promotions/registrations, general marketing projects
2+ year(s) of administrative or office-related experience
Minimum of HSD/GED preferred
Customer service experience, quality assurance, a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to successfully pass a background check
Job Type: Part-time, Monday-Friday, Noon - 6pm
Servpro of Iowa City/Coralville, Ottumwa/Oskaloosa & Des Moines East/SW
SERVPRO of Iowa City/Coralville, Ottumwa/Oskaloosa & Des Moines East/SW is locally owned and operated, and proudly serves the corridor, central and southeast Iowa as well as surrounding areas. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We are available 24 hours/7 days a week. We also provide the following cleaning services; mold remediation, duct cleaning, carpet cleaning, and odor removal. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO.
SERVPRO of Iowa City/Coralville, Ottumwa/Oskaloosa and Des Moines East/SW, “Like It Never Even Happened.”
Company Website: www.servproiowacitycoralville.com