MERCER COMPANIES Account Manager I in URBANDALE, Iowa

General Summary:Acts as primary account relationship manager with responsibility for overall account servicing and maintenance. Expands client relationships by analyzing, communicating and eliminating coverage gaps, ensuring that a client's risk is being managed in an optimal manner.Essential Functions:* Provides proactive day-to-day client service by anticipating client needs and responding to client questions and issues in a timely manner.* Gathers information from client related to risk management/commercial needs and evaluates the best way to manage the client's risk.* Reviews with the client loss experience and current coverage. Recommends appropriate products and services.* Creates and presents renewal proposals to existing clients. Conducts reviews via telephone on annual basis or as appropriate to identify opportunities to cross sell other lines of coverage.* Responsible for growth of assigned book of business as well as client retention goals.* Ensures that all regulatory, compliance and transparency requirements are met and complies with all internal policies and procedures.* Other duties as assigned.Qualifications:* Bachelor's degree preferred.* Minimum of two years client management experience preferred.* Possesses a solid understanding of basic insuran