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TEKsystems New Business Case Manager in West Des Moines, Iowa

NEW BUSINESS CASE MANAGER

This position will be on the deferred annuities processing team. They will be reviewing and processing retirement annuities paperwork. This position will be 100% remote. 1st shift - Monday thru Friday; 10am-6:30pm (with a 45 minute lunch). Must be open working 8am-4:30pm for training and cannot miss any time the first 8 weeks due to training.

Daily Duties:

-Core responsibilities are around relationship management and transaction processing. Responsible for reviewing and processing annuity applications.

-75% of this position will be processing - very heads down position and will require strong attention to detail. Will be reviewing applications for accuracy

-25% of the role will be communicating with the sales team and agents through phone and email. Very minimal phone communication but must be open to it.

-After training, this position will be held to 90% quality, managing 18-22 cases/day and taking 10-15 calls per day.

Skills & Qualifications:

-Longevity in each position (must be in each role for 2+ years)

-Strong processing experience and being held to production AND quality standards - 2+ years

-Strong attention to detail

-Experience working in a fast paced work environment

Pay:

$18-$21/hr

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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