Starbucks Coffee Company TEAVANA - store manager, Jordan Creek To in WEST DES MOINES, Iowa

At Teavana we aspire to a life that's more flavorful, more colorful and more delicious. We are students of the world of tea - respecting its ancient traditions and reimagining them for new tea enthusiasts.Teavana became part of the Starbucks family in 2012. Tea has always been part of Starbucks heritage-the company was founded as Starbucks Coffee, Tea and Spices in 1971. Our goal to share the vibrance of super-premium tea with more people is well underway. The Teavana team is on a mission to do for tea what Starbucks has done for coffee.As a General Manager you contribute to your store's success by delivering strong business results through excellent team leadership and amazing customer experiences. Your attention to detail in store operations builds an elevated store experience through merchandising, staffing, development and sales.Using your past retail experience you will:Demonstrate leadership excellence: Set and communicate clear goals, expectations and responsibilities with your team. Work with your area manager to understand local market, develop action plans, delegate and provide direction while consistently reviewing the retail store environment and business indicators for area of improvement. Provide quick decision-making and calm leadership during times of high pressure.Drive store sales: Set clear store sales goals and maximize the customer tea experience by identifying all of their tea needs. Provide motivating and inspiring daily conversations with the team focused on the enhanced sales process.Provide business management: Ensure operational compliance for the store (including cash handling, zoning, inventory and stock counts, and merchandising policies). Leverage reporting and drive sales goals through your team to achieve plan and maximize your business's opportunities. Gather customer feedback to create amazing experiences and to solve issues.Develop and build a great team: Support the recruitment, retention and development of new hires. Develop a high-performance sales team, build positive relationships through consistent coaching and feedback. Conduct performance reviews and set goals, to develop leaders and build a succession plan.We'd love to hear from people with:Progressively responsible retail experience (3 years)Experience leading and coaching teams (2 - 3 years)Experience selling (commission based sales or specialty retail preferred) and training othersHigh School Diploma/GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experienceMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays, including a total of 40 or more hours per weekStarbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO