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ZIEGLER INC Field Service Electrical Dispatch Supervisor in ALTOONA, Iowa

Ziegler CAT has an opening for a Field Service Electrical Dispatch Supervisor to oversee maintenance and testing for our customers' power systems. We are looking for an ambitious and dedicated individual to help support our Power Systems division.Responsibilities:Oversees maintenance and testing of low and medium voltage (15kV and below) electrical systems, switchgear, automatic transfer switches and uninterruptible power systemsSupports Ziegler safety culture and ensures technicians perform work safely with proper use of PPE and Complies with all local and federal safety codesWorks in a cooperative manner with team, superiors and customersSupervises scope of work, testing procedures, report generation and remedial repair recommendations for electrical equipment, components or systems for emergency stand-by power systemsDirects and coordinates maintenance, support, documentation, and testing activities to ensure compliance with specifications and codesManages technician productivity; assigns work orders and schedules workloadCoaches and mentors technicians, understands their goals and prepare them for the next step in their careerProvides 24-hour support to Field TechniciansResponds promptly to phone calls or email requestsAdvises customers on course of action in repairs: communicates before, during, and after the repairProvides status updates to all parties involved throughout the project.Manages work in process to meet deadlines and efficient billing.Coordinates procedures and documentation with contractors, engineers, customers, owners, utility company, sales staff and service techniciansQualifications:2-year technical degree in electrical equipment maintenance or related2+ years of relevantelectrical equipment repair experience preferred2+ years in a lead or supervisory position preferredThrive in a fast-paced environment and possesses strong organizational skillsPersonal characteristics: planning/organization, customer focus, problem solving, even temperament, leadership, detail oriented, strong written and verbal communication skillsCommitted to serving our customers and developing a team with similar valuesBasic computer skillsUnderstands safe electrical practices and required PPE, supports company safety cultureKnowledge of protective relay devices (both electro-mechanical and solid state), circuit breakers, automatic transfer switches, and PLC, across multiple manufacturersKnowledge of all local and federal electrical safety codesTravel:Up to 25% travelPersonal vehicle requiredMileage reimbursementMinimum Physical Requirements: Push/pull up to75 lbsLift up to 60 lbsCarry up to 50 lbsPosition will require standing, sitting, walking, use of hands, talking, and hearing.Working conditions may be indoor and/or outdoor. Noise level may be loud at times.This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.For more information about your equal employment opportunity rights and protections, click here and here.For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.For information about Pay Transparency NondiscriminationZiegler Inc. is an equal opportunity employer. All qualified