Job Information
Mary Greeley Medical Center Clinical Supervisor Emergency Svcs in Ames, Iowa
Position Summary
Under general direction, provides organizational leadership in the development, implementation and maintenance of service consistent with the Mission, Vision, Values and Strategic Plan of the Mary Greeley Medical Center. Leader understands, supports, communicates, and promotes hospital initiatives. Ensures all actions taken in carrying out responsibilities support patient centered care and a respectful work environment.
Position Responsibilities
Unit Specific Position Responsibilities
Monitors Emergency Department metrics to ensure staff and physician efficiency and patient throughput from patient registration through discharge or admission. Implements action plans to address issues identified.
Ensures appropriate charge posting occurs for patient care provided in the Emergency Department according to appropriate billing and coding standards.
Instill a culture of customer service by emphasizing responsiveness, resourcefulness, follow-through, accuracy, timeliness and accountability.
Coordinates unit shared decision-making teams; ensures effective utilization of meeting time and that meeting minutes are documented.
Creates ownership in decision-making processes by collaborating with others to identify problems, develop solutions, and implements and monitors effectiveness of solutions.
Implements, revises, communicate and monitor compliance with organizational and pediatric specific policies and clinical guidelines for safe patient care delivery.
Accountable for attendance, participation and dissemination of information from organization and nursing department meetings.
Participates in the medical centers’ Quality Improvement plan by gathering and analyzing data associated with continuous improvement of care and services, and monitoring quality control programs.
Acts as a department resource for unit-specific core competencies.
Functions in the capacity of staff as needed.
Shifts are varied, including occasional weekend hours may be required to support team members
Other duties as assigned
Qualifications, Knowledge & Experience
Required Qualifications (Including any licensure, certification, education):
Current Iowa license as a Registered Nurse
Registered Nurse with Bachelor of Science Degree in Nursing
Minimum of five years clinical experience.
Professional Certification in nursing specialty or nursing leadership within 24 months of hire. If currently enrolled in master’s program, the certification will need to be completed within 24 months of graduation.
Mandatory Reporter training within 90 days of hire and must maintain throughout employment.
Combative Patient Response Team training within 90 days of hire and must maintain throughout employment.
Organizational Requirements:
Maintain stroke education per regulatory requirements.
Preferred Qualifications:
Two years of previous management experience preferred.
Masters level of education in nursing or health related field.
Required Knowledge, Skills & Experience:
Skill in effective oral and written communication in English.
Knowledge of basic arithmetic, algebra, statistics, and their applications.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to manage one’s time effectively.
Knowledge of theory, principles, techniques, and practice of professional nursing specific to specialized field of nursing as it relates to scientific principles; nursing research; preparation, administration and actions of medications and medical procedures; and the ability to operate complex equipment; knowledge of counseling and teaching techniques; of basic management theory.
Ability to provide professional nursing care; establish and maintain a working rapport and relationship with physicians and all members of the healthcare team; problem solve and use critical thinking skills; to communicate both verbally and in writing; use computer.
Ability to demonstrate clinical competence and maintain current knowledge in caring for appropriate developmental age of population served.
Preferred Knowledge, Skills & Experience:
None Specified