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Iowa State University Manager Clinical Support - Large Animal in Ames, Iowa

Position Title:Manager Clinical Support - Large Animal

Job Group:Professional & Scientific

Required Minimum Qualifications:Associate’s degree and 5 years of related experience

Preferred Qualifications:Degree directly related to Veterinary Medicine

Experience that demonstrates a working knowledge of veterinary hospital operations.

Experience in a clinical veterinary educational environment.

Supervisory experience, including hiring and conducting performance evaluations.

Experience scheduling employees, including multiple shifts and on call.

Additional years of experience directly related the duties of the position including animal care in a medical setting.

Job Description:

Summary

The Lloyd Veterinary Medical Center (LVMC) within the College of Veterinary Medicine at Iowa State University is now accepting applications for the position of Manager, Clinical Support in the Large Animal Hospital. This role involves coordinating clinical service activities and overseeing the scheduling and supervision of hospital staff, including veterinary technicians, animal caretakers, and student workers, to ensure high-quality animal care in a teaching environment.

Key responsibilities include:

  • Coordinating the scheduling and execution of medical, diagnostic, and surgical procedures for patients.

  • Reviewing equipment and facility needs, evaluating inventory and special order requests, and reporting deficiencies to the Associate Director of Hospital Operations. The incumbent will also develop plans to address these deficiencies.

  • Assisting veterinary technicians in teaching and training students in various aspects of veterinary medicine and providing support to technicians in evaluating and giving feedback on student performance during rotations.

  • Hiring, supervising, training, and coordinating technical support services.

  • This position plays a critical role in maintaining the operational excellence of the Large Animal Hospital, ensuring both the welfare of the animals and the educational experience of the students.

It is essential that this position has a strong knowledge of veterinary technical duties and an understanding of the coordination of services in a hospital setting. The successful candidate will have a strong work ethic, be self-motivated, able to work independently or as a team, maintain confidentiality, and be detail oriented. Excellent interpersonal skills, organizational qualities, and effective oral and written communications are necessary to be successful in this position. The successful candidate will possess the ability to work with and directly supervise the work of others. The ideal candidate will have professional maturity with a leadership style that contributes to a positive culture, and have a compassionate, and empathetic nature towards the clients and patients of the Lloyd Veterinary Medical Center.

Example of Duties• Provides oversight on coordinated care.• Supervises employees engaged in technical clinical services.• Coordinates the activities of a team of clinical staff to ensure the work complies with the organization's guidelines.• Supervises team members; assigns tasks; and handles difficult cases.• Monitors all activities to ensure the team’s resources are used effectively.Level Guidelines• Aware of key annual objectives of department or work unit• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports• Focus on ISU’s mission and meeting department or work unit goals• Supervises a small department or work team• Often is a working supervisor with direct, previous experience performing work of those supervised• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS808

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: June 26, 2024

Posting Close Date:July 16, 2024

Job Requisition Number:R14946

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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