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Anderson Trucking Service, Inc. National Sales Representative- IA in Ames, Iowa

National Sales Representative- IA

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Location: Ames, IA

Department: Sales, Customer Service and Marketing

Posted: 06-08-2021

Location Name: ATS Logistics - Ames, IA

Wage: Depends on Experience

Summary

To strengthen and enhance the customer base of our National accounts by implementing sound marketing and customer service principles to sell ATS Vans service to potential customers and serve as liaison between the customer and ATS operations staff.

Education and Experience

  • A good understanding of marketing, sales, and customer service principles, and a strong working knowledge of van freight and specialized equipment usually gained through 1 - 2 years of training in related area and/or equivalent related experience.

  • Must have excellent analytical, customer relations, sales, and negotiation skills, general knowledge of U.S. geography and basic map-reading skills.

  • Be able to operate basic office machines including telephone, 10-key, CRT.

  • Must be self-motivated, able to multi-task and work independently.

  • Must be a team player, amenable to a variety of work projects.

  • Must be analytical with the ability to apply data.

  • Must be proficient in responding to internal and external customer situations, responding to customer needs as required.

  • Must be able to both think creatively and provide creative contributions to projects.

  • Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff.

  • Proficient in Microsoft Office (Word, Excel, and Outlook) required.

  • Excellent communication skills (written, listening and verbal).

  • Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities

  • Sells ATS service to potential customers.

  • Contacts existing or inactive customers to sell ATS service to them through inside sales efforts (i.e., telemarketing, written correspondence).

  • Qualifies new customers by matching ATS and customer needs (geographics, products, objectives, etc.).

  • Enters and records all terms and conditions of sales/loads (i.e., load specifications, negotiated rates, dates) in the computer system.

  • Provides professional, courteous customer service by serving as liaison between customer and ATS operations.

  • Communicates with the regional account manager to assess and distribute current information on the development and needs of customers.

  • Communicates with dispatchers to provide information on the current service needs of customers.

  • Obtains credit approval on customers' loads by verifying current credit status and working with the credit department as needed.

  • Communicates with customers and ATS personnel to answer questions, and investigate/resolve problems as needed.

  • Serves as back-up to the Vans Pricing Coordinator.

  • Meets all company and department objectives and deadlines.

  • Follows all company and department policies and procedures.

  • Completes all duties in accordance with sound marketing and customer service principles.

  • Works within budget that is set for the department.

  • In support of ATS’s culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company’s values as set forth in our core competencies and behaviors (All Employee Competencies).

  • Position may require work responsibilities outside of normal business hours and infrequent travel may be required.

EEO and Affirmative Action Statement

It is the policy of theATSto provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

TheATSdesignated person for issues concerning Affirmative Action/Equal Employment Opportunity is Employee Relations Manager at 320-255-7400.

ATSis committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of theATSto provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

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