McFarland Clinic PC Telecommunications Specialist (FT) | Telecommunication | Ames | 2018-128 in Ames, Iowa

McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 70 years of experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

Position Description

McFarland Clinic is currently accepting application for Telecommunication Specialist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Responsibilities include: Telecommunication Department is looking for a candidate that will work in the Telecommunication Help desk to assist staff with daily telecommunication issues, users moves adds and changes, structural cabling, etc.

Other duties include: Install and configure phones and VoIP technology. Remotely resolve phone issues. Develop and maintain a high level working knowledge of virtual and physical server environments. Clearly and professionally interact with McFarland Clinic Staff regarding status updates of pending tickets. Server as first point of contact on the telecom helpdesk. Maintain, configure and deploy pagers

Education

  • Associates degree in networking, telecommunications or equivalent.

Certificate/License

  • Valid driver's license and authorization to drive company vehicles by McFarland Clinic Auto Insurance carrier, if job assignment requires driving a company vehicle.

Days: Monday - Friday with occasional weekend and nights

Hours: 8:00 AM - 5:00 PM

Experience

  • 3 years of IT/Phone experience.

  • VoIP systems, Call Center and PC troubleshooting experience

  • Professional certifications are a plus but not required.

  • Familiarity with support and troubleshooting IT/Phone environments

  • Maintain a valid driver’s license

  • Must have an understanding and experience of Structural Cabling.

  • SIP trunking experience is a plus but not required

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, religion,age, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status. McFarland Clinic takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.