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Position SummaryReporting to the Vice President, Commercial Strategy & GM of Self-Pay, the Director, Commercial Strategy & Operations will work cross-functionally across the business to help shape the company's growth strategy and facilitate execution of our highest priority initiatives. This individual will play a pivotal role in facilitating strategic planning, executing market analysis, and sizing new and existing growth pathways, managing the sales pipeline and deal review process, reporting against growth goals & KPIs, and driving operational excellence across the organization. Additionally, they may be asked to drive key cross-functional initiatives in support of the Chief Commercial Officer and Vice President, Commercial Strategy, including product and/or process innovations that accelerate the team's progress towards our near and long-term growth objectives. The ideal candidate combines an exceptional analytical, communication, and organizational skillset with fierce curiosity, creative and collaborative problem-solving, and excellent project management.

Salary range: $126,000 - $165,000Position Requirements may include, but not limited to

• Partner with the VP, Commercial Strategy on the strategic planning process

• Optimize and scale the Commercial (Sales) team 'operating system', including external market analysis, opportunity sizing, pipeline management and deal review, RFP process, and setting KPIs

• Partner with Data Analytics, Marketing, and Customer Care to understand, report on, and make recommendations to accelerate or improve key drivers of performance across the business

• Drive implementation of high priority initiatives, coordinating across cross-functional teams to drive project execution, foster collaboration, and ensure timely delivery with measurable outcomes

• Represent Commercial team priorities in key cross-functional projects or meetings, acting as an extension of the CCO or VP, Commercial Strategy

• Lead ad hoc strategic projects

• Support quarterly board material preparation

• Develop Commercial team L&D content, including insight into external market dynamics, emerging trends, or new competitors

Required Skills and Experience

• Bachelor's' degree or equivalent experience

• 8 years of management consulting, sales or growth strategy, sales operations, or other relevant experience, ideally in healthcare or another regulated industry with B2B & DTC lines of business

• Growth-minded, results-oriented self-starter with a strong track record of delivering measurable impact via big picture initiatives, process optimization, and exceptional day-to-day execution

• Highly analytical with excellent attention to detail; very comfortable analyzing data via Microsoft Excel and/ or PowerBI to uncover actionable insights and visualizing output for diverse audiences

• Demonstrated experience iterating on complex processes and/or building tools or frameworks to increase efficiency and ROI

• Deeply curious and creative problem-solver with a bias towards action; confident navigating ambiguity and enthusiastic about rolling up your sleeves to drive impact

• Excellent communicator with demonstrated ability to build strong relationships and facilitate alignment in a highly cross-functional environment

• Extremely organized with excellent project & pipeline management skills

• Energized by the opportunity to learn while doing in a dynamic, fast-paced environment that demands frequent context switching

• Thoughtful, empathetic leader who is passionate about working for a mission-driven company

Physical Requirements

• Repetitive motions that include the wrists, hands and/or fingers

• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO

Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.