Iowa Department of Transportation Driver Education Unit - Administrative Assistant in Ankeny, Iowa

Salary $42,827.20 - $62,961.60 Annually

Location Ankeny - 50021 - Polk County, IA

Job Type Full-time

Agency 645 Iowa Department of Transportation

Job Number 19-00495

Closing 9/23/2018 11:59 PM Central

Point of Contact Darcy Doty - (515) 203-1517

Job Description

"Work hard, dream big, anything is possible in Iowa", said Iowa's Governor, Kim Reynolds. Boasting the #1 state for places to live across the nation, you can expect infrastructure, health care, opportunity, education and quality of life to exceed your expectations.

Iowa DOT's employment opportunities are among the best with competitive total rewards package. As a benefits-eligible State of Iowa employee, your bi-weekly paycheck is just a part of your total compensation package. Being part of the DOT team means you're eligible for a wide range of benefits:

  • Work-life balance

  • Career growth

  • Flexible work hours

  • Paid vacation, sick leave and (9) holiday

  • Health insurance

  • Dental insurance

  • Vision care discount program

  • Group term life insurance

  • Discounted services

Sound like your kind of place?

The Office of Driver & Identification Services at Iowa DOT is seeking a professional, customer focused administrative assistant who will be responsible for ensuring day-to-day obligations in four program areas are met.

Your Responsibilities:

This position serves as the program assistant for critical Driver & Identification Services statewide programs:

  • Commercial Driver's Licensing

  • Non-Commercial Vehicle Operator Education Program (driver education and behind-the-wheel driver instruction (public, private, and parent taught),

  • Motorcycle Rider Education (motorized bicycle education, and driver improvement education),

  • Driver Fitness

The position reports directly to the Driver & Identification Services Director and will be:

  • Collecting and analyzing program data and process mapping for accuracy, soundness, feasibility, and impact.

  • Developing written action proposals and recommendations to meet the program goals and objectives.

  • Investigating customer (public, legislature, interest groups, etc...) inquiries and independently drafting technical reports and correspondence explaining the department's position on issues that may be precedent setting.

  • Planning and organizing special projects and events.

  • Making formal presentations to small and large groups including DOT management.

  • Represent the administrators of each of the four-program listed above at meetings and conferences.

  • Evaluate organizational work processes and operations for efficiency/effectiveness and implementing changes when necessary.

What You Bring To Us:

  • Team focused

  • Customer minded

  • Strong written and communication skills

  • Planning and organizing experience

  • Analytical abilities

  • Process improvement thinking

  • Energy and passion for serving others

Who We Are & What We Do:

For more than a century, Iowa Department of Transportation has promoted the growth and betterment of Iowa's transportation system. Headquartered in Ames, the agency continues to serve the transportation needs of Iowa and its citizens.

Contributing to Our Mission:

Even with nearly 3,000 employees, we're all one team at the Iowa DOT. Our main goal is to keep people and goods moving on Iowa's transportation system. As a member of our team, you'll play a vital role in maintaining safe mobility for every traveler in our state.

SHIFT: M-F, 08:00 AM - 04:30 PM, Flex Optional

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. ยง 30301 note, as further defined in 6 CFR Part 37.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  • Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).

  • A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

  • Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

For additional information, please click on this link to view the job description (Download PDF reader).

Additional Qualification Requirements

  • Position requires successful completion of a criminal background check to include FBI fingerprinting.

  • Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit