DXC Technology Associate Business Process Services (51006828) in Any City, Iowa
Essential Job Functions
Performs standard, moderately complex processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes and may serve as an informal resource for team members with less experience.
Understands the business of the client and applies knowledge to support best practice procedures and continuous process improvement. Reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
Performs analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness. Maintains log records of pertinent data and provides periodic status reports. Prepares standard reports for management and clients.
Researches problems and follows up with the client regarding resolution. Interfaces with management and clients to resolve issues.
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
High school diploma or G.E.D.
Four or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment
Experience working with client company product and/or services
Experience working with client company industry and/or functional area
Experience working with business solutions software
Good communication skills
Good personal computer and business solutions software skills
Organization skills to balance and prioritize work
Problem solving skills
Ability to multi-task
Ability to work independently and as part of a team
- Office environment
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities
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