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Kforce Coordinator / Specialist COOSP Support in Cedar Rapids, Iowa

Kforce has a client in search of a Coordinator/Specialist COOSP Support in Cedar Rapids, IA.Cross-Functional Coordinator Summary:You will dive into the center of the action, facilitating audio conference calls that span global initiatives, national politics, disaster management, Fortune 500 executive discussions-even an occasional brush with celebrities. Your exceptional presentation skills combined with our cutting-edge technology will ensure a quality, high-touch experience for our customers all over the world.Duties:

  • Communicating directly with small, medium and enterprise-level business and government agency customers

  • Accepting and establishing conference call reservations

  • Greeting and placing meeting attendees in the appropriate conferences

  • Facilitating conferences for premium customers

  • Bachelor's degree or one or more years of work experience

  • Willingness to work different shifts

  • Polished and professional, you give a great impression to customers; You're able to listen carefully and express yourself effectively

  • You have a strong technical aptitude, the ability to multitask and are detail-oriented

Even better if you have:

  • A degree

  • Customer service experience; Ideally, in a call center environment

  • Computer experience; Ideally, a typing speed of at least 45 words per minute

  • The ability to handle confidential information sensitively

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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