Collabera Customer Account Coordinator in Cedar Rapids, Iowa
Customer Account Coordinator
Location:Cedar Rapids, IowaUS
Job Code:2535_Customer Accoun
Client : Aerospace
Title : Customer Account Coordinator
Location : Cedar Rapids, IA, 52498
?Duration : 4 Months
· Client is looking for Customer Account Coordinator who will be the principal customer contact for all orders and administration of customer sales orders, related information and processes from contract.
· The role requires expert knowledge of SAP Sales & Distribution Module and working knowledge of other computer tools.
· Works to align available inventory with the sales order line items to ensure that deliverables are shipped and invoiced as required by Client and the customer.
· Maintains customer contact including correspondence concerning sales order status, order changes and billing/receivables questions.
· Under moderate supervision, ensure that all sales order documentation, such as export licenses, DSP-83 forms and US Gov't Receiving Reports(DD- 250s) are processed in accordance with customer and regulatory requirements.
· Work with Finance to process customer invoices, return orders and credit & debit memo requests.
· Under moderate supervision, create basic quotes in SAP and/or Bidmaster (Catalog net / list / pre-approved Sales Bulletins; standard T&Cs).
· Under direct supervision, may negotiate pricing/fees, for product.