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QPS EMPLOYMENT GROUP Customer Service in Cedar Rapids, Iowa

Don't miss this temp to hire opportunity for Customer Service. We're looking for someone with experience in customer service and warehousing. Great hours, Monday-Friday 8:30am-5:00pm. Apply now!Responsibilities include but are not limited to:- Work with customers to coordinate shipments to and from warehouse to meet customer delivery requirements- Generate associated documents for shipments, including warehouse pick sheets, packing lists, and bills of lading- Verify contents of freight; reconcile product received with packing list information to identify any discrepancies- Communicate with customer and carriers for transporting customer orders and receipts; includes greeting drivers as they arrive and communicating loading and unloading instructions and signing necessary documents- Promptly communicate any problems to the customer associated with outbound shipments and inbound receipts, including product availability, damage, inventory discrepancies, and carrier issues- Furnish customer with inventory reports such as stock status, transaction history, tracing information as requested- Enter inventory transactions into the warehouse management system (WMS) or customer specific data system and manage the integrity of inventory accuracyRequirements:- Must be able to stand and sit for prolonged periods of time; must be able to walk, stoop, hear, and talk regularly- Must be able to lift up to 50 pounds on occasion (10% of the time)- Manual dexterity to work with keyboard and ability to read and write accurate numbers and product labeling and sample production- General office experience, including telephone techniques and computer skills- Communication skills, both written and oral are necessary to establish and maintain effective working relationships with customers- Attention to detail and accuracy; ability to maintain accurate inventory- Must be able to handle multiple tasks at a time while effectively communicating with customers and warehouse operations

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