Marriott Franchised Executive Housekeeper in Cedar Rapids, Iowa
Job Number 21031357
Job Category Housekeeping & Laundry
Location Cedar Rapids Marriott, 1200 Collins Road N.E., Cedar Rapids, Iowa, United States VIEW ON MAP (https://www.google.com/maps?q=Cedar+Rapids+Marriott%2C1200+Collins+Road+N.E.%2CCedar+Rapids%2CIowa%2CUS)
Brand Marriott Hotels Resorts
Position Type Management
Located Remotely? N
Additional Information: This hotel is owned and operated by an independent franchisee, Atrium Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
The primary purpose of the Executive Housekeeper is to provide guests with an excellent room experience, ensuring that all operational standards and procedures for the Housekeeping and Laundry Department (including brand and Atrium requirements) are being followed by all Associates.
The Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:
Ensure financial goals of the department and the hotel are being met by managing labor costs, controlling expenses for supplies and equipment, and determining revenue-driving and cost-saving initiatives.
Create a best-in-class guest experience by engaging with guests, providing friendly service, meeting operational standards, resolving guest concerns, and ensuring that all Associates in Housekeeping and Laundry are doing likewise.
Training and educating Associates regarding brand standards and Cleanliness Assured.
Manage the department by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline.
Provide services to guests in an efficient and timely manner by coordinating with other departments and peers.
Recommend changes that could improve service and increase operational efficiency.
Perform and/or assist with cleaning duties as necessary.
Maintain records and daily reports of operations.
Maintain an accurate record of lost and found items.
Practice hotel emergency procedures to include fire, life, and safety.
Monitor property condition, cleanliness, and quality of product and service throughout hotel.
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions.
Support other departments as needed based on business demands; and
Any and all other work as required to complete the primary purpose of the position.
Required Prior Experience:
- 3+ years of experience in Hotel Management
Preferred Prior Experience:
- Experience in Housekeeping Management
- High School Diploma or equivalent
- Associates degree or higher in hospitality, business, or related field
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Experience with hotel information systems
Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events
Excellent verbal and written communication skills
This company is an equal opportunity employer.
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