Work in Iowa Jobs

Description

Robert Half is hiring for a Collections Specialist to join our client's team! The Collections Specialist will be responsible for managing and collecting outstanding accounts receivable from clients. This role requires excellent communication skills, persistence, and the ability to handle difficult conversations with tact and professionalism. The ideal candidate will have experience in collections, a strong attention to detail, and the ability to work both independently and as part of a team.

If this opportunity sounds like you, contact Paige at 563-214-1543 or connect with Paige Carter - Accounting and Finance Talent Manager at Robert Half on LinkedIn.

Key Responsibilities:

Contact clients via phone, email, and mail to collect outstanding payments.

Maintain accurate and up-to-date records of all collection activities.

Negotiate payment plans and settlements with clients in accordance with company policies.

Investigate and resolve discrepancies in billing and payment.

Prepare and send statements and invoices to clients.

Work closely with the accounting and customer service teams to address and resolve client issues.

Monitor accounts to identify overdue payments and take appropriate action.

Provide regular reports on collection activities and account statuses to management.

Ensure compliance with all relevant laws and regulations related to debt collections.

Requirements

Qualifications:

High school diploma or equivalent (required); associate degree or higher in finance, accounting, or related field (preferred).

Minimum of 2 years of experience in a collections role or related field.

Strong understanding of collections processes and best practices.

Proficiency in Microsoft Office Suite, particularly Excel.

Experience with accounting software and CRM systems.

Excellent communication and negotiation skills.

Strong attention to detail and organizational skills.

Ability to handle sensitive information with confidentiality.

Persistence and resilience in handling difficult situations.

Certified Collection Specialist (CCS) certification is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .