Job Information
Mississippi Valley Regional Blood Center Programs and Communications Specialist in Davenport, Iowa
Programs and Communications Specialist
Lakeview Pkwy, Davenport, IA 52807, USA Req #2347
Sunday, June 23, 2024
ImpactLife is the exclusive provider of blood products and services to our partner hospitals in Illinois, Iowa, Missouri and Wisconsin. The blood center is based in Davenport, Iowa, where ImpactLife's testing, processing, and primary distribution center of blood components is located. ImpactLife is a not-for-profit 501(c)(3) organization.
The Programs and Communications Specialist is responsible for providing internal and customer support for the facilitation and execution of organizational programs and projects.
This is a fulltime position working Monday-Friday with the ability to Work from Home most days. Will be required to work in the office on occasion.
Responsibilities:
Maintain blood donor loyalty fulfillment center
Assist blood donors with their loyalty account, promotions, and various donor programs
Assist in tracking expenses, auditing invoices, and evaluating program return on investment
Propose recommendations, ideas, and changes to improve process and program efficiency
Maintain working knowledge of donor criteria, calling guidelines, and call center and blood center software applications for recruitment of donors
Maintain accurate records for data analysis and reports
What you should bring to the table:
Minimum 6 months’ experience in donor recruitment, customer service, or call center setting is preferred.
Purchasing or order fulfillment experience
Minimum high school competencies or equivalent is preferred
Utilize multiple computer programs and have a strong knowledge of Microsoft Office products.
Ability to develop and manipulate Excel spreadsheets and data, create PowerPoint presentations, and program proposals using Word
What we offer:
An opportunity to make a difference in your community
Competitive Wages
Advancement opportunities
An excellent benefit package
Generous paid time off plan
Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
Other details
Job Family 05A
Pay Type Hourly
Min Hiring Rate $19.00
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