Job Information
Iowa Department of Administrative Services Administrative Assistant 1 in Des Moines, Iowa
Administrative Assistant 1
Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4542047)
Apply
Administrative Assistant 1
Salary
$42,057.60 - $61,817.60 Annually
Location
Des Moines - 50310 - Polk County, IA
Job Type
Full-time
Job Number
24-04238
Agency
402 Health & Human Services - Community Services Area
Opening Date
06/12/2024
Closing Date
6/23/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Mindy Norwood – mnorwoo@dhs.state.ia.us
Description
Benefits
Questions
Job Description
The Iowa Department of Public Health (IDPH) and the Department of Human Services (DHS) merged on July 1, 2022, to form one agency: The Iowa Department of Health and Human Services (HHS).
HHS is seeking an Administrative Assistant 1 (AA1) to provide administrative assistance and related technical support to the Des Moines Eligibility Team Managers.
Summary
This is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM- 4:30 PM.
Core Essential Functions
Assist management in the Des Moines Eligibility Team and the Public Service Supervisor to ensure various work assignments are completed in accordance with defined procedures and practices.
Provide lead work to support staff in the areas of technical processes, distribute and review work assignments of other support staff as directed; monitor service delivery outcomes and progress toward specific unit goals.
Act as resident expert for Customer Service units under Field Eligibility by responding to customers inquiries via email, phone or in person, providing necessary information and directing customers to appropriate resources.
Oversee and assist with the support and training of Customer Service units under Field Eligibility ensuring timely and accurate delivery of service to customers.
Compiling, preparing, and maintaining statistical information for supervisors, Income Maintenance Administrator, and other entities as requested.
Perform higher level administrative duties to assist Eligibility Team administrators and supervisors.
Perform routine office support duties such as: fax, scan, photocopy, send correspondence, assist with inventories and audits, and provide coverage of absent support staff as needed.
This position requires a highly motivated, organized individual with the ability to:
Effectively communicate in writing by using correct English grammar, punctuation, and spelling.
Comprehend and adhere to confidentiality and security provisions.
Navigate efficiently in a Windows environment and utilize Word, Excel and Outlook and other personal computer programs as necessary.
Produce work that requires extreme accuracy.
Prioritize tasks and time to meet established performance goals and critical deadlines.
Interact with employees and customers in a manner that is consistent with quality customer service delivery.
Work productively in a team environment.
Maintain high attendance and report to work on time.
Travel occasionally when it is necessary to cover absences/vacancies in other DMSA offices.
Other duties as assigned.
Please include in your resume additional languages you may be able to speak, read and/or write for consideration. Preference will be given to those candidates who have other language abilities.
How to Apply
For help creating a profile or entering your information, please go to the online Employment Application Guide (https://www.governmentjobs.com/Home/ApplicationGuide) . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We have a great total compensation package for all our full-time employees, including:
Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)
Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)
Health, Dental and Vision Insurance (See below for more details)
Vacation Leave (96 hours/year)
Sick Leave (144 hours/year)
Paid Holidays (9 days/year)
Flexible Spending Accounts
Life Insurance ($20,000 paid for by the State of Iowa)
Long-Term Disability Insurance
For additional information on benefitsclick here (https://das.iowa.gov/media/3766/download?inline=) . Our Benefits at a Glance (https://das.iowa.gov/media/3766/download?inline=) outlines the great benefits for this position.
The State of Iowa is an EEO/AA Employer
HHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS (HHS) system to apply. Minorities, women, veterans, and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor's degree in any field.
A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/AdministrativeAssistant1-00708-90708.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated with a Bachelor's Degree from an accredited college/university?
Yes
No
04
How many years do you have of a combination of full-time work experience in accounting, secretarial or office support work involving: collecting, compiling, reporting, examining and/or editing numerical data; coding/qualifying persons for benefits, licenses or other transactions; preparing/keeping budgetary accounts and projections; organizing/implementing office support operations; advising on procedural processes; or other work which provided direct support/exposure to substantive agency programs AND/OR post high school education? 30 semester hours of course work equals one year of experience.
I do not have any of the combined education and/or experience
Less than two years of the combined education and/or experience
Two years to less than four years of the combined education and/or experience
Four years or more of the combined education and/or experience
05
Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant or Human Resources Technical Assistant for the State of Iowa?
I am not a State of Iowa employee
Less than 12 months of the required experience
12 months or more of the required experience
Required Question
Agency
State of Iowa
Website
http://dhs.iowa.gov/
Apply
Please verify your email addressVerify Email