CDS Global, Inc Client Production Associate Level 1 in DES MOINES, Iowa

We are a proven technology leader who has been developing advanced solutions for more than 40 years. In addition to a fast-paced, innovative work environment, youll find a wide range of advantages that set CDS Global apart from other employers. What we offer: When you accept a new job, you're looking for more than a salary. At CDS Global, employee benefits are a significant part of your compensation package The CDS Global compensation program is designed not only to attract and retain, but also to reward high-performing employees. Employees receive merit increases and may also receive a salary increase when promoted internally. Health Insurance Employee Savings Plan - 401(k) Life Insurance PTO Wear jeans every day Regular events that bring you and your coworkers together outside the office for fun, informal events such as sporting events and comedy shows Free on-site fitness facility Free parking Discounts available through CDS Global and Hearst, our parent co Client Production Associate Organizes, manages, and executes the production responsibilities for client selections. Prioritizes, performs and completes daily, weekly, monthly and ad hoc processes of one or more clients. Functions as a liaison for production issues and related questions among client management team and other internal and external contacts. Maintains positive, professional working relationship between CDS Global and our clients. Job Responsibilities Maintains confidentiality of CDS Global and its clients proprietary information. Manages assigned account(s) to fulfill client requirements utilizing established departmental procedures. Analyzes, sets up, and schedules production selections on complex systems. Reviews, balances, and processes output. Serves as liaison for production work between Client Management and other internal and external contacts. Organizes, coordinates, and assumes responsibility for assigned client production requests with various departments throughout CDS Global. Monitors assigned accounts to verify, troubleshoot, and problem solve for clients production work. Invoices client according to contract specifications. Maintains comprehensive knowledge of applicable CDS Global systems. Interacts in cooperative and professional manner with all levels of employees, clients and/or vendors in team oriented environment. Continually learns and applies new information in fast-paced, dynamic technical environment. Provides assistance to other team members and departments. Adheres to CDS Global attendance policies; reports to work station as directed. Follows all CDS Global ergonomic and safety policies. Job Qualifications High School or equivalent. Successful fulfillment industry related experience, preferably with CDS Global. PC knowledge and skills. Successful experience working with email, word processing and spreadsheet software (e.g. Outlook, Microsoft Office). Math skills. Verbal and written communication skills. Experience analyzing and making decisions on a variety of tasks frequently requiring discretion, judgment and initiative. Demonstrates experience identifying and resolving business situations, determining most effective and/or efficient actions. If required to travel, has access to transportation requiring a valid drivers license, proof of safe driving record, and active insurance. The above statements are intended to describe the general natur e and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job. This is a long-term position.Criminal background checks are conducted on qualified candidates. AA/EOE VEVRAA Federal Contractor Request Priority Protected Veteran Referrals EOE -Veteran /Disabled/Minority/AA/F/M/SO