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Fiserv Conversion Analyst in Des Moines, Iowa

What does a great Conversion Analyst do?

The primary role for this position is to analyze and convert financial data from competitive banking software systems to our Fiserv Premier platform. You will work as a member of an internal installation team that interacts with our client associates to gather needed artifacts to convert their financial data efficiently and successfully.

In this role, you can look forward to:

  • Performing project analysis to determine conversion and implementation requirements

  • Providing consultation to the client during the implementation and conversion process

  • Investigation and development of new department procedures

  • Providing conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable

  • Communicating progress and any potential problems to management for awareness and/or resolution

  • Developing and maintaining the tools used to ensure the efficiency and effectiveness of the conversion and implementation process

  • Performing other job duties and responsibilities as assigned

Basic Qualifications for Consideration:

  • High School Diploma with equivalent experience required; Bachelor’s Degree in Computer Science, Business, Math, Finance, or Management Information Systems preferred

  • Minimum of 1 year of customer support experience

  • Flexibility to be able to work after hours or weekends, as needed

Preferred Skills, Experience, and Education:

  • 1+ years of relevant experience in the Banking/financial services industry strongly preferred

  • Prior software application conversion and/or implementation experience

  • Fiserv Premier Core knowledge strongly preferred

  • Experience or knowledge of business methods and practices in the financial services industry

  • Good communication and analytical skills

  • Possess solid organizational and interpersonal skills

  • Attentive to detail

  • Proficient in computer systems

Travel required: up to 25-30%

Role is performed remotely within the United States, not eligible in Colorado

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.