Work in Iowa Jobs

Customer Service Representative - REMOTE - $16/hour, Must live near Des Moines, IOWA

Are you an experienced Customer Service Representative who can work in a team atmosphere, but also thrive independently? If so, a Manpower client in Des Moines has an immediate need for a Customer Service Representative. 2-3 WEEKS ONSITE TRAINING IN DES MOINES, IOWA IS REQUIRED.

What’s in it for you?

• Full-time

• $16.00 per hour

• Convenience of daytime hours: 8:00am-5:00pm Monday-Friday

• Ability to work from home after 2-3 weeks of onsite training .

What is the job?

• Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.

• Track and document all inquiries using the applicable systems.

• Complete associated tasks according to the established guidelines.

• Meet Quality Assurance (QA) and other key performance metrics.

• Facilitate the fulfillment of caller requests for materials via mail, email, or download.

What should you bring to the job?

• High school diploma.

• Demonstrated customer service skills.

• Demonstrated computer proficiency.

• Ability to pass a Background check.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.