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Robert Half International Customer Service Representative in Des Moines, Iowa

Description

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This short-term temporary-to-full-time Customer Service Representative position in the Des Moines, Iowa area could be perfect for you!

Major responsibilities

  • Be a part of business development by by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Manage incoming telephone calls

  • Offer friendly, accurate customer service in a timely fashion

Requirements

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Excellent problem-solving skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Microsoft Office experience preferred

  • Complaints experience

  • Billing experience

  • Strong familiarity with Post-Sales Support

  • Proficient with diversified computer software and systems

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent verbal, written, and social skills

  • Customer service and office administrative skills

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today - call Shasta Coe at 515-244-2500 or email your resume to Shasta.Coe(at symbol)roberthalf.com!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $16.00 / Hourly

Location: Des Moines, IA

Date Posted: October 12, 2020

Employment Type: Temp to Hire

Job Reference: 01502-9502721614

Staffing Area: Office u0026 Administrative

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