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Trinity Health Dept Support Assistant OB Emergency Department in DES MOINES, Iowa

Employment Type:

Full time

Shift:

Evening Shift

Description:

MONDAY-FRIDAY EVENING SHIFT

CNA Required for this front desk position

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center (https://www.mercyone.org/desmoines/find-a-location/) , founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. Other centers associated with MercyOne Central Iowa include:

MercyOne West Des Moines Medical Center (https://www.mercyone.org/desmoines/location/mercyone-west-des-moines-medical-center)

MercyOne Centerville Medical Center

MercyOne Newton Medical Center (https://www.mercyone.org/newton/)

MercyOne Children’s Hospital

MercyOne Clive Rehabilitation Hospital (https://www.mercyrehabdesmoines.com/)

House of Mercy

Clive Behavioral Health (https://clivebehavioral.com/)

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

MercyOne Medical Group – Central Iowa is one of Iowa’s largest multispecialty clinic systems, made up of more than 50 primary care, pediatric, internal medicine and specialty clinics located throughout Dallas, Jasper, Polk, Wapello, Warren and Webster counties.

Job Summary / Purpose

Supports the professional clinical staff by providing direct patient care and performing studies and tests as assigned. These duties may vary by shift or may be unit-specific. The Student Nurse - Patient Care Technician is responsible for providing care for patients of diverse ages. Works rotating shifts, weekends, and holidays as scheduled.

GENERAL SUMMARY :

Performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments.

ESSENTIAL FUNCTIONS :

  • Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.

  • Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.

  • Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.

  • Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.

  • Prepares documents and records in compliance with regulatory requirements.

  • Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

  • Completion of 75-hour, 120-hour or 150-hour Certified Nursing Assistant program OR be listed as having passed CNA competency testing on the Iowa Direct Care Worker registry.

  • Currently enrolled in an RN program or a Graduate of an accredited RN or LPN program, certification as an EMT in the State of Iowa, active listing on the National EMT registry, prior completion of an EMT certification, OR formally holding a medical occupational specialty from the military may be substituted for completion of CNA program and CNA Registry.

  • Must be 16 years of age.

  • Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.

  • American Heart Association Basic Life Support (BLS) for Healthcare Providers certified within six (6) weeks of hire.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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