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Iowa Department of Administrative Services Job Insurance Quality Auditor 2 in Des Moines, Iowa

Job Insurance Quality Auditor 2

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Job Insurance Quality Auditor 2

Salary

$51,750.40 - $78,624.00 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

24-04414

Agency

309 Iowa Workforce Development

Opening Date

06/28/2024

Closing Date

7/8/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Daniel Halferty, daniel.halferty@iwd.iowa.gov

  • Description

  • Benefits

  • Questions

Job Description

Iowa Workforce Development is seeking to fill a Job Insurance Quality Auditor 2 position at our 1000 E Grand Ave office.

As a Job Insurance Quality Insurance Auditor 2 you will perform quality control audits, examine, analyze, and evaluate records and procedures related to the denial and payment of unemployment insurance benefits and collection of employer taxes.

Job responsibilities include but not limited to:

  • Analyzes information in the claim or tax file; determines the scope and direction of the audit, the issues involved, and the information required to determine the appropriateness of the actions taken.

  • Gathers information to detect benefit payment error, benefit denial error, and potential fraud; conducts fact-finding interviews with claimants, interviews employers and their-party contacts and reviews employer records and other documentation.

  • Prepares records, reports and supporting documentation regarding the status and disposition of each assignment.

  • Interacts with quality control staff from other states as well as other agency employees to conduct cooperative audits; communicates findings to all parties on a need-to -know basis.

  • Prepares documentation to support recommendations for policy, procedural or law changes to correct problems that are discovered in the audit process.

  • Testifies at administrative hearings to present facts and evidence gathered in the audit process.

As a Job Insurance Quality Auditor 2 you will maintain a good agency relationship with employers, claimants, staff and co-workers, Benefits Accuracy Measurement (BAM) staff in other states, and the public. Provide guidance and direction to less experienced auditors. Provide corrective action recommendations for all improper cases investigated during the quarter. Testify at administrative hearings to present evidence on cases investigated.

In this role you will provide corrective action recommendations for all improper cases investigated during the quarter and serve as a back-up to other programs within the bureau.

About Iowa Workforce Development

Iowa Workforce Development (IWD) is a state agency dedicated to providing exceptional employment services and connecting employers with skilled workers. With a strong focus on continuous improvement and aligning services with workforce demands, IWD offers comprehensive support to job seekers and employers through a statewide network of IowaWORKS Centers.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

  • Excellent health, dental, and vision insurance.

  • Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.

  • Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.

  • Flexible Spending Accounts for medical and dependent care.

  • Free Life and Long-term Disability Insurance with the option to purchase additional coverage.

  • Employee Assistance Programs and Discount Programs for support.

Clickhere (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.

If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!

Hours of Work: Monday – Friday 8:00am-4:30pm. Hybrid telework and alternate work schedule opportunities for eligible classifications after 6-months of employment has been completed.

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.e-verify.gov.

No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place.?Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to eighteen months of full-time work in accounting, auditing, human resources, payroll, or determining eligibility benefits for unemployment insurance.

2) A total of five and a half years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/media/3093/download?inline=)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

    02

    PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

    03

    Have you graduated from an accredited four-year college or university with a degree in any field, AND do you have experience equal to eighteen months of full-time work in accounting, auditing, human resources, payroll, or determining eligibility benefits for unemployment insurance?

  • I have graduated from an accredited four-year college or university with a degree in any field, AND have experience equal to eighteen months of full-time work in accounting, auditing, human resources, payroll, or determining eligibility benefits for unemployment insurance

  • I have NOT graduated from an accredited four-year college or university with a degree in any field

  • I have graduated from an accredited four-year college or university with a degree in any field BUT DO NOT HAVE experience equal to eighteen months of full-time work in accounting, auditing, human resources, payroll, or determining eligibility benefits for unemployment insurance

    04

    Do you have a TOTAL of 5 1/2 years of post high school education and full-time work in accounting, auditing, human resources, payroll, or determining eligibility benefits for unemployment insurance? 30 semester hours equals one year of experience.

  • I do have the 5 1/2 years of post high school education and work experience identified

  • I do NOT have the 5 1/2 years of post high school education and work experience identified

    Required Question

Agency

State of Iowa

Agency

309 Iowa Workforce Development

Address

1000 E Grand Ave

Des Moines, Iowa, 50319

Website

https://www.iowaworkforcedevelopment.gov/

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