Catholic Health Initiatives Med Tech - Microbiology Lab - FT (Days) in DES MOINES, Iowa

Med Tech - Microbiology Lab - FT (Days)



Acts as technical information resource for Mercy Clinical Laboratory.

Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgment to troubleshoot and resolve them. May be assigned to assume the duties of a charge technologist. Performs tasks and procedures specific to assigned department with minimal supervision.


  • Uses educational and technical expertise to troubleshoot issues related to specimen quality, instrument/method performance and analytical interferences to ensure patient results match clinical status.

  • Assists and supports quality management systems and performance improvement initiatives. Utilizes LEAN principles/productivity standards.

  • Works independently, organizing work to meet established deadlines and records.

  • Maintains supply inventories.

  • Trains new employees and acts as a preceptor for medical laboratory science students.

  • Operates laboratory information systems, personal computers, and instrument-related computer software.

  • Provides exceptional customer service to internal and external customers.

Functions specific to West Lakes Lab, Blood Bank, Hematology, Chemistry and Microbiology Sections:

  • Performs complex laboratory procedures utilized for the diagnosis and treatment of disease as appropriate for patient age to include neonates, infants, children, adolescents, adults, and geriatric adults; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.

  • Analyzes quality control data, makes judgments concerning the results, and takes appropriate action to maintain test accuracy and precision.

  • Performs preventive maintenance and basic troubleshooting of instrumentation and equipment.

  • Performs new instrument or procedure implementation and training.

  • May be assigned to assume duties of charge technologist in absence of supervisor/manager.

Functions specific to Technical Resolution Section:

  • Serves as technical resource for tests referred from Mercy Clinical Laboratory to other testing facilities.

  • Scans or enters send-out testing reports into LIS and maintains standing orders for outreach patients/clients.

  • Performs billing functions including but not limited to: entering test charges & credits and proper diagnosis codes when provided by client.

  • Ensures timely follow-up of customer complaints, issues and need for redraws.

  • Documents all contact made with client in client services incident management system.

  • Rectifies registration errors on outreach patients such as updating/correcting demographic information, updating “bill to” information, and ensuring patient report is issued under correct registration account.


  • Serves on hospital and laboratory committees as requested by supervisor/manager.

  • Responsible for regulatory-related tasks as delegated by supervisor/manager.

  • Assigned as Charge Tech when supervisor/manager absent.

  • Provides assistance to other laboratory team members.

Provides backup coverage for client services representatives and supply chain specialist as needed ( Technical Resolution area only ).



  • Bachelor's degree in Medical Technology or in Chemistry, Biology or related field.

  • One-year clinical internship in a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited clinical laboratory science program or approved alternate career path that meets certification eligibility requirements.

  • Certification in one of the following:

  • Medical Laboratory Scientist (MLS) or Medical Technologist (MT) by the American Society of Clinical Pathologists (ASCP).

  • Medical Technologist (MT) by the American Medical Technologists (AMT).

  • Medical Technologist (MT) by the American Association of Bioanalysts (AAB).

  • A person may be hired into this position if he/she has completed the educational requirements and is eligible for the certification exam. The exam must be successfully completed within six (6) months of hire.

Job Professional Clinical/Allied Health


Daily Schedule Days

Scheduled Hours per 2-week Pay Period 80

Weekends Required Every Third

Req ID: 2018-R0163537

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.