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UnityPoint Health Network Engineer in Des Moines, Iowa

The Network Engineer’s role is to build, test, and implement wide area and local area network infrastructure solutions that support multiple facilities at various sites. This includes participation in consulting services, project management, network performance and capacity, configuration management, security, automated monitoring/alerting, disaster recovery, and establishment of enterprise standards. Assists with the development of operational support documentation for the Network hardware and software to be supported, monitored, and administered by the Operations department. Knowledge of network protocols (IP, OSPF, BGP), equipment (routers, switches, access points, wireless controllers, hubs, PC’s, Printers) and topologies (Ethernet, Fast Ethernet) are required. Working knowledge of all hardware and software that supports the enterprise.

The Network Engineer position will provide efficient and effective systems to furnish healthcare providers with the information to deliver top quality health care by working with the Network Manager, Director of Technology, Project Managers, and other IT management and staff, and external entities.

Excellent communications skills will be used to keep all key entities informed of project progress and ongoing support of the system. Responsible for supplying input for policies and procedures for the enterprise.

Network Planning & Management

  • Participates in the definition, design, test, implementation, and documentation of enterprise wide network solutions and standards which specify the characteristics of the backbone network components and cabling of all participating systems.

  • Test new developments in technology as instructed by the Lead and Senior Network Engineers to determine their applicability to the network and how we can use them to improve productivity.

  • Assists with the development of configuration management procedures for all network components.

  • Participates in the definition, design, and implementation of network security solutions and procedures.

  • Assists with the definition of a capacity plan to ensure orderly growth with acceptable response times throughout the network.

  • Evaluates user departmental devices/system requests which relate to the network to determine appropriate hardware and software specifications.

Network Analysis

  • Assures compliance with federal, state, and local laws or regulations. Effectively prepares and complies with voluntary accreditation as accepted by the healthcare organizations we serve.

  • Provides project status reports on a regular basis for assigned active projects.

  • Provides input for network hardware and software recommendations to maintain optimal system performance, maintainability, and security.

  • Maintains regular and consistent attendance at work.

  • Adheres to all UPH Personnel policies and procedures, departmental policies and Safety guidelines.

  • Behaves in a manner consistent with all Corporate Compliance policies and procedures.

  • Completes special projects and monthly reports as assigned.

  • Performs other duties as requested by Senior and Lead Network Engineers to facilitate the smooth and effective operations of the department.

Network Support

  • Provide Level 3 troubleshooting support for critical network issues.

  • Works closely with other department teams to ensure efficient and effective implementation of project solutions.

  • Assists in the development of network operational support documentation to be utilized by the Operations department.

  • Provides input into preparation of project plans monitoring own implementation hours and task schedule.

  • Works collaboratively with other IT group members to ensure optimal network functionality.

  • Provides training and technical guidance to Associate Network Engineers and Operations department staff.

  • Provides night and weekend on-call coverage as scheduled. May assume additional on-call responsibilities as directed by Manager.

  • Monitor and manage the following systems to ensure network services throughout the network are running optimally.

  • Solarwinds

  • Cisco Prime Infrastructure

  • Routers

  • Core and Edge Switches

  • Wireless Controllers and Wireless Access Pointes (AP’s)

Education:

  • Bachelor’s degree in Engineering, Computer Science, or equivalent education and work experience will be accepted only if previous experience applies to specific systems.

  • Advanced industry specific training and certification preferred. CCNA, CCNP, CCIE preferred.

Experience:

  • Minimum of two years’ experience in Wide Area and Local Area Network infrastructure design, implementation, and support.

  • Demonstrates thorough knowledge and experience with network requirements and design methodology, topologies, hardware and software components, management and monitoring systems, security systems, file organizations, and capacity planning.

  • Knowledge of healthcare industry systems preferred.

  • Ability to work as a team member.

  • Ability to understand and apply guidelines, policies and procedures.

License(s)/Certification(s):

  • Valid driver’s license when driving any vehicle for work-related reasons.

  • CCNA, CCNP preferred.

Knowledge/Skills/Abilities:

  • Adaptability

  • Business Acumen

  • Collaboration

  • Communication-written & verbal

  • Flexibility

  • Managing priorities/deadlines

  • Microsoft Office

  • Planning and organizing skills

  • Problem-solving

  • Project management

  • Relationship management

  • Teamwork

  • Intermediate level experience with Linux and Command Line Operating Systems.

Preferred:

  • Technical aptitude – ability to learn new systems quickly

  • Professionalism

  • Motivation

  • Accountability

  • Decision making

  • Learn, Shadow, and collaborate with highly experience Security Engineers

  • Moderate scripting/programming skills.

  • Must be flexible and able to manage multiple tasks and priorities on very tight deadlines.

  • Excellent interpersonal, analytical, organizational, and problem-solving skills.

  • Must be a self-starter & team player with ability to work independently with limited supervision.

Requisition ID: 2021-99965

Street: 6100 Thornton Ave

Name: 9010 Administration

Name: Networks

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: Days; Monday-Friday

External Company Name: UnityPoint Health

External Company URL: http://www.unitypoint.org

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