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RTX Corporation Principal SAP Analyst (Service Management (MRO) in Des Moines, Iowa

Date Posted:

2024-02-27

Country:

United States of America

Location:

HTX99: Field Office - TX Remote Location, Remote City, TX, 73301 USA

Position Role Type:

Remote

Are you tired of doing the same boring projects repeatedly? Do you like solving complex problems by masterminding creative and innovative solutions? Are you up for the challenge of working with your fellow COE SAP analysts, a variety of customers, as well as solution architects and technical development teams all over the world? If you’re nodding your head in agreement keep reading.

Join our team of over 300 SAP Digital Technology (DT) experts and work with Collins Aerospace team members across business functions in locations around the globe to enable the success of Collins Aerospace and Raytheon Technologies.

* This individual can sit at any Collins domestic location or remote. *

What YOU will do:

  • You will be part of the Center of Excellence (COE) team, handle the frontline activities where incidents are identified by SAP business and super users with the average intake is 300 incidents a month.

  • You will triage incidents for tier 1 and tier 2 activities categorized as sustaining services or break / fix issues within the Quality, Service, & Production Planning modules of SAP.

  • You will offer expert knowledge in supporting break/fix tickets and questions from the business in Quality, Service, & Production Planning.

  • You will field complex configuration management related questions from the business including the analysis of interface documents issues and master data.

  • You will manage projects and processes working with cross-functional groups to complete production projects and enhancements.

  • You will be responsible for coaching, reviewing, and delegating project work within the team.

What YOU will Learn:

  • You will foster relationships with your Digital Technology peers and all over the world that work and WANT to work at Collins.

  • You will learn how to support project teams with development of training materials and test scripts, support during go-live activation, and ongoing user support.

Education & Experience:

  • Typically requires a University Degree and 5+ years prior relevant experience or an Advanced Degree in a related field and minimum 3+ years of experience or in absence of a degree, 9+ years of relevant experience.

  • Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.

Skills YOU Must Have:

  • Service Management processes, service orders, order processing, routings, goods receipts/issues,

  • Material management, good movements, receipts, issues, cycle counting,

  • Quality management processes, inspection plans, inspection lots, quality notifications.

  • Production Planning, production orders, order processing, goods issues/receipts, MRP, routings.

Skills We Value:

  • MS O365 products including Microsoft Teams

  • Experience in the execution of Winshuttle

  • Experience with incident systems such as ServiceNow

  • Aerospace and Defense experience

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation: inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

  • Please consider the following role type definitions as you apply for this role.

Remote: Employees who are working in Remote roles* will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

*This position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions.

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child, and elder care services

  • Teladoc Medical Experts, second opinion program

  •  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

  • Background check and drug screen required (every external new hire in the U.S.)

  • Drug Screen only performed on re-hires who have been gone for more than 1 year.

    At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

    Apply now and be part of the team that’s redefining aerospace, every day.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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