Job Information
Iowa Department of Administrative Services Professional Licensing Investigator in Des Moines, Iowa
Professional Licensing Investigator
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Professional Licensing Investigator
Salary
$56,700.80 - $86,340.80 Annually
Location
Des Moines - 50321 - Polk County, IA
Job Type
Full-time
Job Number
24-04249
Agency
427 Department of Inspections, Appeals & Licensing
Opening Date
06/13/2024
Closing Date
6/27/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Doug Bartels; 515-729-4312
Description
Benefits
Questions
Job Description
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as aProfessional Licensing Investigatorwithin our Compliance Bureau of the Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.
Who We Are
DIAL’s mission is toAchieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.
The Compliance Bureau of the Professional Licensing Division is responsible for fielding complaints and overseeing the investigatory/disciplinary process. This investigator will specialize in the following areas and/or Boards: Accountancy, Architect, Engineering, Landscape Architect, Interior Design, Real Estate Appraiser & Appraisal Management Company, and the Real Estate Commission.
Investigation types that this investigator will specialize in include, but are not limited to: Failing to follow the statutes that govern these licensing Boards, misconduct, criminal convictions, and competency concerns.
The Professional Licensing Investigator reports to a Chief Investigator of the Compliance Bureau of the Professional Licensing Division of DIAL, and will serve as the key contact regarding all aspects of the complaint, investigative and disciplinary process for the above listed Boards. A background in investigations or case management, including detailed reporting and management of a high volume of cases, is desirable. Any prior experience in Real Estate, Banking, Bookkeeping or similar positions is also desirable. This position will be located at 6200 Park Avenue in Des Moines.
What We’re Seeking
The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, experience working with diverse populations, work well in a team environment and have a desire to learn rules for various professions.
Desired skills and abilities include:
Excellent written and verbal communication skills
Conducts business in a professional, courteous and approachable manner
Displays high standards of professional and ethical conduct
Detail oriented and committed to providing high quality service
Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards
Ability to work collaboratively with team members, supervisors, and both internal and external partners.
What You’ll Do
You will be an integral member of our Compliance team, providing direct support to the agency’s operations by:
Investigating complaints and other suspected violations by licensees, license applicants, and non-licensed persons of the laws and rules enforced by bureau boards; gathering pertinent facts, and conducting interviews with complainants, respondents, and other witnesses, and obtaining and preserving documents and records.
Verifying the accuracy of evidence for use in administrative and district court proceedings.
Writing investigative reports documenting the purpose, scope and procedures followed in the investigation, the facts gathered and the source of all facts, the applicable law, rules and standards of practice, and presenting factual conclusions for submission to the board and/or commission.
Preparing documents for legal review, such as statements of charges, consent orders, and subpoenas.
Attending board meetings.
Testifying at proceedings of administrative or civil enforcement actions and other hearings to present facts and evidence bearing on case investigations.
Interacting with the Attorney General’s Office in the investigation and prosecution of administrative and district court proceedings.
Coordinating with peer reviewers or other persons retained, to provide expert opinions in the investigation and review of complaints.
What We Offer
When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:
Robust benefits, including excellent health, dental, life and vision insurance.
Teleworking options after the first six months.
Generous paid time off, including vacation, paid holidays, and sick leave accrual.
Opportunities for professional development.
Flexible Spending Accounts for medical and dependent care.
Iowa Public Employee Retirement System (IPERS) Retirement Package.
Optional 401A plan with employer contribution.
Retirement Investors Club (Employer Sponsored Retirement Plan).
Employee Assistance Program for support when you need it most.
Access to an on-site employee fitness center
Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
For additional information on benefits click here (https://das.iowa.gov/media/3766/download?inline=) . Excited to pursue the next step in your career? Apply today!
Background check required.
Minimum Qualification Requirements
Graduation from an accredited four-year college or university with a bachelor's degree in criminal justice or law enforcementandexperience equivalent to two years of investigative work that included fact-finding, data analysis, deriving conclusions and detailed report writing;
OR
graduation from an accredited school of law and experience equal to one year of full-time work in the practice of law or in performing the above qualifying work;
OR
an equivalent combination of education and qualifying professional investigative experience substituting one year of full-time experience for each year of the required education (30 semester hours or one year) up to a maximum substitution of four years.
For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ProfessionalLicensingInvestigator-00400.pdf)
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?
Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited college or university with a Bachelor's Degree in criminal justice or law enforcement? IF YES, How many years of investigative work that included fact-finding, data analysis, deriving conclusions and detailed report writing do you have?
Not applicable – I do not have a Bachelor's Degree in criminal justice or law enforcement
No experience in the identified areas
Less than one year of the identified areas
One year to less than two years of the identified areas
Two or more years of the identified areas
04
Have you graduated from an accredited school of law? IF YES, How many years of full-time work in the practice of law or in performing the above qualifying work do you have?
Not applicable – I have not graduated from an accredited school of law
No experience in the identified areas
Less than one year of the identified areas
One year or more years of the identified areas
05
How many years do you have of COMBINED post high school education in criminal justice or law enforcement and qualifying professional investigative experience do you have? 30 semester hours equals one year of experience.
Not applicable
Less than two year of the combined post high school education and qualifying professional investigative experience.
Two to less than four years of the combined post high school education and qualifying professional investigative experience.
Four to less than six years of the combined post high school education and qualifying professional investigative experience.
Six or more years of the combined post high school education and qualifying professional investigative experience.
Required Question
Agency
State of Iowa
Agency
427 Department of Inspections, Appeals & Licensing
Address
Lucas State Office Building
321 E 12th St
Des Moines, Iowa, 50319
Website
https://dia.iowa.gov/
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