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Principal Retirement Client Services in Des Moines, Iowa

Passionate about working with clients, impacting others and growing your own skills? If so, we’d like to talk!

We’re experiencing growth in our retirement business and looking to add several client service professionals to our teams. These role focus on growing and maintaining strong relationships with our DB and DC retirement plan clients in a variety of ways. With your role, you’ll leverage your retirement knowledge to partner with clients, financial advisors and internal partners to answer questions, creatively solve problems and proactively offer solutions.

Here’s a few examples of the kinds of things you’ll do:

  • Identify areas of opportunities and development for plan sponsors to grow their plan effectiveness and participant engagement

  • Consult on plan related activities such as plan design, regulatory issues and administration activities

  • Drive positive interactions with internal and external partners through each engagement and touchpoint

We’re willing to consider talent at the Sr. Client Service Associate, Client Service Manager and Sr. Client Service Manager levels depending on skillset and experience. Below are the minimum qualifications:

  • Bachelor’s degree or equivalent experience.

  • 2+ years related retirement administration experience and/or defined benefit or defined contribution experience - including knowledge of products, regulations, and laws.

  • Strong communication, interpersonal, organizational, negotiation, analytical, and problem solving skills.

  • Knowledge and ability to communicate technical concepts to a variety of audiences including plans designs, contract documents, administrative processes and regulations.

  • Ability to balance working independently and within a team setting.

  • Understanding of accounting and recordkeeping systems and PC applications.

  • Ability to coordinate a large volume of customer activities in a timely manner.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Requisition ID: 2021-29933

Enterprise Segment: RIS

Business Area: Pension

External Company Name: Principal Financial Group

Street: 711 High Street

Remote: Yes

FLSA Status: Non-Exempt