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UnityPoint Health Secretary-Surgery-Methodist in Des Moines, Iowa

Performs clerical work for surgical services. These tasks include but are not limited to; processing patient charges, collecting and recording surgical statistics; scheduling surgical procedures; maintaining files; typing minutes; answering phones, communicating information to surgical team, greeting vendors/visitors, and organizing the surgical office environment.

• Utilizes critical thinking and maintains responsibility for knowledge related to assigned area.

• Utilizes available technology to communicate with healthcare team members, physicians, physician office staff, patients, families and visitors.

• Communicates with physicians, office staff, surgical services team members, patients and families using FOCUS values.

• Processes patient care information and maintains records, i.e. patient charges, daily records, patient care records, and department files.

• Accountable for relaying patient care information and incoming messages to appropriate personnel in a timely manner.

• Consistently delivers high quality work product in accordance with established policies and procedures.

• Demonstrates initiative to improve quality and patient experience by striving to exceed customer expectations.

• Balances team and individual responsibilities; is open and objective to other’s views; gives and welcomes feedback; contributes to positive team goals; and puts the success of the team above own interests.

• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

• Inventories, orders, stores and maintains office supplies.

• Delivers supplies and paperwork/records to appropriate areas.

• Runs errands to other departments as necessary

Education: High School graduate or equivalent

Experience: Previous clerical experience required. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and previous Epic EMR experience preferred. Knowledge of medical terminology preferred.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.

Requisition ID: 2021-102100

Street: 1200 Pleasant St

Name: 3020 UnityPoint Health Des Moines

Name: Surgery- Meth

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 8a -4:30p

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