Work in Iowa Jobs

What You'll Do

As a Sr. Client Transition Associate in our defined benefit (DB) area, you'll deliver excellent customer service to DB retirement plans going through deconversion services.

Here are some of the things you'll do:

• Communicate effectively with internal and external customers, anticipating customer needs during the deconversion phase, providing administration, compliance, and contract and member-level services.

• Participate in meetings with customers, group representatives, and marketers when necessary.

• Gather and analyze deconversion information to ensure successful transition to new service provider. Monitor plan term process and work with Principal Securities and/or Principal Connection to achieve high asset retention results.

• Coordinate deconversion of retirement plan records and asset transfer using a variety of transition methods in an accurate and timely manner.

• Recognize and research unusual or complex situations and provide prompt feedback to customers and management. Negotiate solutions to meet both customer and business unit goals, and thoroughly document key decisions as they relate to the installation of the plan.

• Assist with the training and mentoring of personnel on Pension services.

• Be knowledgeable of our investment options, results and philosophy, and discuss with customers.

• Perform other job-related duties and special projects as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

• Bachelors degree or equivalent, and 2+ years of related work experience required.

• Strong knowledge of pension plan and contract provisions required.

• Good computer skills including Microsoft Excel proficiency.

• Strong problem solving, analytical, math, negotiation, and decision-making skills required.

• Requires having good time management, attention to detail, prioritization, organizational, and communication skills.

• Must be able to balance working independently as well as in a team environment.

• Knowledge of DB products is a plus.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$20.84 - $39.81 / hour

Time Off Program

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.

Pension Eligible

Yes

Additional Information

Work Environments

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links:

Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants)

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values (https://www.principal.com/about-us/careers#core-values) , benefits (https://www.principal.com/about-us/careers#benefits) and why we’re an exceptional place (https://www.principal.com/about-us/careers#reputation) to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date

11/18/2024

Most Recently Posted Date

11/18/2024

LinkedIn Remote Hashtag

#LI-Remote