Work in Iowa Jobs

Title: Student Services Coordinator (School of Education) - 997237

Position Number: 997237

Unit/Department: Dean's Office Education

FTE: Full-time

Department Summary:

At Drake University's School of Education, we prepare world-class teachers and educational leaders. With nearly 900 undergraduate and graduate students, we’re one of the largest schools of education in the Midwest—and for good reason.

We have an exceptional record of preparing highly effective elementary and secondary teachers, school counselors, principals, superintendents, and specialists working in training and organizational development in the corporate and non-profit sectors. At the same time, we don’t let our size compromise our commitment to providing an intimate learning environment that fosters close connections between students and faculty.

Drake University’s School of Education consists of dedicated, high-energy educators of future educators. We are dedicated to excellence in teaching and learning. We seek faculty who will truly care about the student experience and take pride in their work. Our dedication is demonstrated through ongoing support for faculty in developing their teaching craft through access to numerous, resourced professional development opportunities.

Learn more about the School of Education at: https://www.drake.edu/soe/ .

Job Summary:

The Student Services Coordinator is a critical member of the SOE administrative team. The person in this role serves as the lead administrative assistant for the Building Leaders in Urban Education (BLUE) program and our off-campus cohort programs.

This role also coordinates communication with the Office of the Registrar, provides direct support for undergraduate and graduate students in the SOE, and develops and disseminates all internal-facing communication to students, faculty, and staff.

Minimum Qualifications:

• Associates Degree

• High computer literacy and ability to master new computer programs and platforms

• Great communication and relationship-building skills

• Ability to meet deadlines, juggle competing priorities, and collaborate with others to accomplish tasks and make improvements

Preferred Qualifications:

• Bachelor's Degree.

• Experience working in higher education, education, or an office setting .

Job Duties:

40% - Coordinate services for Building Leaders in Urban Education (BLUE) program students, including making independent judgment and decisions. Responsibilities include: lead orientation and create orientation materials for new cohorts; create onboarding materials including digital and print materials; create materials for board and other community information session sessions; maintain cohort records and update each semester or as needed; order textbooks and main inventory for the program as needed; research new texts for faculty use. Collaborate with adjuncts on current course reading materials; obtain parking passes and IDs for cohorts; serve as primary contact for cohort student inquiries; order supplies for program as needed; assist adjuncts; keep records of registration and help with registration as needed; problem solve student advising questions and concerns by utilizing knowledge of all endorsement and BOEE requirements; order books for students; code credit card purchases on own P-card; develop and execute projects and special events such as alumni night; direct BLUE Capstone Night. - (Essential)

15% - Coordinate communication with the Office of the Registrar regarding SOE graduate students to register students, clear degrees for graduation, prepare the commencement booklet, and other duties that involve collaboration with the Office of the Registrar. - (Essential)

15% - Process candidacy petitions and follow up with advisors and students. - (Essential)

10% - Develop and disseminate all internal facing communication to students, faculty, and staff, including weekly newsletters and recurring deadlines. - (Essential)

10% - Off-campus Cohort Support: provide support for students in School of Education off-campus graduate programs. - (Essential)

10% - Student Support: Provide support for students seeking to complete forms, such as unofficial endorsement checks, candidate petitions, credit transfers, curriculum library access and checkout. Supervise student workers, including, but not limited to, training, workflow, timesheets, etc. and plan all program related special events. - (Essential)

Salary & Benefits

This is a full-time, hourly position. The final offered hourly rate will be competitive and commensurate with the experiences of the selected candidate.

At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes generous time off provisions and a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our digital benefits guide: Drake Benefits Guide (Plan Year 2024) (https://www.drake.edu/hr/benefitsoverview/) .

One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. You can learn about both the tuition waiver policy and tuition exchange programs here: Tuition Benefits (https://www.drake.edu/hr/benefitsoverview/tuitionbenefits/) .

Special Instructions to Applicants:

Applicants will be asked to complete the online application through Drake's job board and provide: a resume/cv, a cover, and contact information for three references.

Have Questions?

Question about the application process, working at Drake, spouse/partner support, reasonable accommodations, benefits, or additional information about Drake or Des Moines, Iowa may be directed to Drake Human Resources. You can best reach us at jobs@drake.edu .

All job offers are contingent upon satisfactory completion of a background check, satisfactory reference checks, and proof of work authorization.

Review of Applications Begins:

For full consideration, please apply by June 16, 2024. The position will remain posted until filled.