Wellmark - Des Moines Vendor Risk Management Coordinator in Des Moines, Iowa
What's the role? As the Vendor Risk Management Coordinator, you will be responsible for developing relationships with internal and external stakeholders in support of assigned vendor relationships. You will coordinate and manage the vendor survey process including drafting, compiling, and analyzing responses, as well as work with business stakeholders to educate them on vendor risk. Additionally, you will provide administrative coordination and support of vendor management program including backup support of Procurement Services Coordinator.
What does it take to make the cut? At least one year of experience managing relationships and understanding the importance of internal and external stakeholder dynamics. Ideal candidates must have strong decision-making capabilities, business acumen, and embrace change. To be successful in this role, you will be expected to collaborate and communicate effectively with various business units across the organization. Your coworkers and friends praise your ability to connect-the-dots and for your foresight.
Why Wellmark? We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!
Associate’s degree or direct and applicable work experience
Minimum of 1-year experience managing relationships; such as vendor management, account management and/or risk management.
Strong collaboration and interpersonal skills with the ability to quickly build relationships focused on collaboration and trust.
Must exhibit a risk management mindset, one focused on overall risk assessments with the ability to recommend risk mitigation strategies
Ability to solve problems, develop solutions and assist the business leaders in achieving their financial and performance goals and objectives. Demonstrated ability to develop and maintain high-performance relationships with internal and external stakeholders and customers.
Possess excellent written and oral communication skills and be a self-starter.
Must show an ability to effectively establish thriving working relationships with all stakeholders, both internally and externally.
Demonstrated ability to influence without authority and communicate upward and across divisions.
Ability to think strategically and pro-actively partners with the business to drive results.
Must be self-motivated and have a sense of urgency, with the ability to see what needs to be done and take action to ensure successful and timely accomplishments of business needs.
Proficient in Microsoft Office (Word, Excel, and Power Point).
Bachelor’s Degree in related field
Professional experience in insurance, financial services, banking, or another heavily regulated industry
Experience conducting initial and ongoing vendor due diligence, risk assessments, and recommending risk mitigation strategies in accordance with company policies and procedures.
a. Coordinate with Procurement team members as well as other crossorganizational resources to identify and implement process improvements, and create efficiencies. Maintain process maps and documentation associated with policies, business processes, and desk level procedures. Continuously review and scrutinize processes within Vendor Management and look for ways to better serve the business and our vendors. Partner with leaders and peers within Procurement Services along with internal stakeholders to share ideas and implement changes.
b. Provide support to the Vendor Management team, internal, and external stakeholders by professionally, timely, and accurately responding to inquiries, and by assigning projects within Vendor Management based on resource availability and alignment.
c. Coordination of vendor meetings in support of the Vendor Management program.
d. Responsible for building, maintaining, and compiling Vendor Management data and reports, including Vendor Management Steering Committee reports, Supplier Diversity reports, various Blue Cross Blue Shield Association reports, Internal Audit reports, and requested adhoc reports.
e. Responsible for scanning new and potential vendors against the appropriate government watch lists, to ensure compliance with applicable laws and regulations.
f. Provide ongoing vendor monitoring relationship management assigned vendors, by collaborating with department peers and business units to ensure vendors operational performance is meeting Wellmarks expectations through the use of performance and relationship reviews. Diagnose and resolve potential risk issues with assigned vendors, including appropriate escalation as necessary, and assist with rehabilitation or risk remediation plans.
g. Collaborate with Vendor Management team to create and deliver training materials to be used internally and externally to ensure internal and external stakeholders are properly educated on Wellmarks expectations for vendors throughout the lifecycle of the relationship.
h. In conjunction with Contract Administration and Sourcing, perform contract summary reviews and business education sessions to reinforce contract provisions for optimal management of vendors.
i. Partner with the Procurement Services Coordinator to implement and maintain Vendor Management functionality within the Procurement Services system, by serving as the Vendor Management system expert. Serve as backup support to the Procurement Services Coordinator in order to ensure the administration of the Procurement Services system and a high level of customer service is maintained.
j. Fulfill Blue Cross Blue Shield Association requests and/or requirements, as applicable.
k. Advocate and educate by serving as an ambassador for Vendor Management and Procurement Services. Assist with the investigation of new opportunities and leverage technology solutions in order to improve the efficiency and/or effectiveness of Vendor Risk Management processes.
l. Other duties as assigned.
Posting Title: Vendor Risk Management Coordinator
Requisition ID: 214268
REQUIRES NON-COMPETE?: No
External Company Name: Wellmark, Inc.
External Company URL: www.wellmark.com