Iowa Department of Administrative Services Workforce Advisor in Des Moines, Iowa

Workforce Advisor

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Workforce Advisor

Salary

$42,827.20 - $62,961.60 Annually

Location

Des Moines - 50315 - Polk County, IA

Job Type

Full-time

Agency

309 Iowa Workforce Development

Job Number

19-00022

Closing

7/22/2018 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Jamie Norton - jamie.norton@iwd.iowa.gov

  • Description

  • Benefits

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Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

Iowa Workforce Development (IWD) is recruiting to fill a Workforce Advisor position in Des Moines, Iowa. Under the direction of center leadership, staff will work in Membership, Skills Development and Recruitment & Placement functions as assigned:

Duties include:

Greet customers, and direct customers to appropriate event or appointment. Assist, gather and enter customer information into I-Works membership and labor exchange system. Conduct initial service triage to determine entry services and recommend to appropriate team. Prepare and hand out service packets for members. Provide first day service to Veterans.

Facilitate and document intensive services to veterans with special employment and training needs as part of integrated office skills development team. Services may include any combination of the following, to include minimum requirements. Intensives Services are comprehensive and specialized assessments of skill levels and service needs; development of individual employment plans to identify employment goals and appropriate achievement objectives and combination of services for the participant to achieve employment goals; group counseling; individual counseling and career planning; and short-term prevocational services that may include development of learning skills, communication skills, interview skills, punctuality, personal maintenance and professional conduct to prepare individuals for unsubsidized employment or training. Will develop and maintain a documented plan of action for veterans with proper and timely case notes, provide and facilitate employment and training services to veterans with at least one significant barrier to employment (SBE) and veterans aged 18-24, with primary focus of meeting needs of clients unable to obtain employing or requiring additional assistance through core services. Will have a monthly goal of 40 eligible veterans on caseload. Meaningful activities will be conducted on an ongoing basis to enhance veterans employability and ensure successful outcomes with once per week minimum contact standards and coordination will be necessary with the Business Services Team to match SBE and 18-24 year old veterans with job opportunities and provide labor exchange services to SBE veterans leading to job placement.

Educate customers on services available at the IowaWORKS location. Assist customers by answering questions about employment opportunities and local employers, and send/receive work related faxes for customers. Facilitate customers in using computers, i.e. searching internet and print resources, troubleshoot computer/internet usage, tutorials, labor market information, educational options, career explorations, the writing of resumes, and educate customers in the use of self-help services and assisted services available at the Workforce Center. Coach jobseekers on all aspects of the job search and assist customers to build their personal and job skills for the primary goal of successful employment. Facilitate customer usage on the Center PCs for career and skill assessments. Assist with developing customer resumes and cover letters, Process paperwork for partner and team programs and services. Direct customers to appropriate workshops as well as facilitate workshops.

Workshops and NCRC testing events will be conducting with priority to veterans with SBE but with inclusion of non-SBE veterans as space allows. Outreach activities will be conducted to locate veterans who may benefit from intensive services and also to market services of organizations such as Department of Vocational Rehabilitation, Department of Veterans' Affairs hospitals, Veteran's Centers, homeless shelters, Employer Support of the Guard and Reserve (ESGR), Workforce Innovation and Opportunities Act (WIOA) partners, civic and service organizations within local communities (outreach). Advise local staff in providing non-SBE veterans with timely and appropriate labor exchange services. Will interview new disabled veteran applicants with significant barriers to employment (SBEs) for service. Coordinate with Business Services Team(s) to match SBE and 18-24 year old veterans with job opportunities and provide labor exchange to SBE veterans leading to job placement.

This position will also advise local non-DVOP staff to facilitate the delivery of appropriate services to veterans, periodically analyze priority services to veterans, monitor job orders received from Federal Contracting Job Listing (FCJL) employers to ensure veterans preference, provide reports to management summarizing monthly activity, monitoring of Veterans Performance Standards for achievement of goals and direction of veterans services efforts and submit all required reports, success stories and follow-up documentation as required on a timely basis. This staff member may also be selected to participate in quarterly case review meetings.

Provide proficiency tests and skill assessments as requested and forward scores to employers, as needed. Assist community organizations, businesses, and other agencies by providing labor market information, child labor forms, USERRA and 9 in 1 posters, verification of work registration and wage verification, wage claim forms. Assist new businesses with job fairs/hiring events. Promote employment events hosted at IWD. Assist customers by answering questions about employment opportunities and local employers, and send/receive work related faxes for customers.

Assist job-ready "job seekers" obtain employment. Relay current labor market information to job candidates and businesses. Provide direct services to business for recruitment of employees. Provide information and guidance to employers on how to use the labor exchange system at the One Stop. Identify sources for potential new employer customers for the Center. Ensure Veterans preference standards are met regarding job vacancy processing. Participate in development and implementation of customized recruitment strategies. Provide follow-up contact and services to job seekers and business. Utilize IWORKS for tracking and maintaining employer information. Critique and enter job postings into the Labor Exchange system. Enter referrals into the IWORKS labor exchange system. Networking with businesses to determine hiring practices and employer needs.

Submission of your uploaded resume to accompany the application is highly encouraged.

Selectives

896 Disabled Military Veteran

A person who was discharged or released from military service with a service-connected disability recognized through the Veterans Administration.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.

For additional information, please click on thislink to view the job description.

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Join Us!

Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

CareerChoices

State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits

The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.

The State of Iowa is committed to providing an outstanding employment experience. Check out thisBenefits Beyond the Paycheck brochure.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?

Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.

Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

02

Have you graduated from an accredited four-year college or university?

  • Yes

  • No

03

How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.

  • No post high school education or work experience in the areas identified

  • Less than one year of post high school education and the specified work experience

  • One year to less than two years of post high school education and the specified work experience

  • Two years to less than three years of post high school education and the specified work experience

  • Three years to less than four years of post high school education and the specified work experience

  • Four years or more of post high school education and the specified work experience

04

If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?

  • Not applicable

  • Six months or less

  • Six months to less than 12 months

  • 12 months or more

05

Have you been discharged or released from military service with a service-connected disability recognized through the Veterans Administration?

  • Yes

  • No

Required Question

Agency

State of Iowa

Agency

309 Iowa Workforce Development

Address

1000 E Grand AveDes Moines, Iowa, 50319

Website

https://www.iowaworkforcedevelopment.gov/

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