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UnityPoint Health Community Connector - VNA in Dubuque, Iowa

This is a temporary position that will be open for 6 - 9 months. Work hours will be days, Monday - Friday, for 80 hours per payperiod.

The Visiting Nurse Association, in collaboration with the Community Foundation of Greater Dubuque and other community partners, is working to empower and assist members of Dubuque’s Marshallese community in navigating available resources and services during the COVID-19 pandemic. COVID-19 has had a devastating health and financial impact on many individuals in Dubuque, with the Marshallese community being especially affected. While resources exist to support Marshallese families with medical bills, rental payments, and other pressing needs, many individuals are still falling through the cracks and not receiving the help they need due to the complexity of the support systems in place. The Community Connector will assist members of the Marshallese community in accessing these services on an individual basis.

  • Proactively contact Marshallese community members about needed support and services during the COVID-19 pandemic, and serve as a primary point of contact for community requests about needed support and services, which may include:

  • Support with medical bills and related healthcare costs;

  • Support with rental payments and housing challenges;

  • Support with utility payments;

  • Support with other needs as determined by the [Supervisor].

  • Receive training from local service and support organizations on the procedures for gaining assistance for the above needs. Examples include, but are not limited to:

  • The processes of local hospitals, clinics, and physician offices for how to address unaffordable medical bills;

  • The requirements and documentation for accessing local City and County assistance for rent and utility payments;

  • The requirements for accessing funding from the Marshallese Health Fund, held at the Community Foundation of Greater Dubuque.

  • Assist Marshallese community members with navigating these systems and processes so that they can receive needed support. Act as a liaison between communities, individuals, and other service providers by working cooperatively with personnel assigned to the client.

  • Advocate for client’s needs with community partners in order to ensure they receive support.

  • Report to Supervisor and community partners about the needs and challenges facing Marshallese community members.

  • Document activities with clients in a designated format.

  • Respect and protect confidential information about individuals and groups, unless obligated to disclose under proper authorization or legal compulsion.


  • Must be at least 18 years old.

  • Must have high school diploma or equivalent.

  • Must speak and write fluent Marshallese and English.

  • Must possess a demonstrated ability to work with Marshallese community members in a respectful, friendly, and supportive manner.

  • Must be receptive to being trained on the procedures and systems of local service and support organizations.

  • A valid driver license and verification of personal auto insurance strongly preferred.

Requisition ID: 2021-87637

Street: 660 Iowa St

Name: 2030 Dubuque Visit Nurse Assoc

Name: Administration- VNA

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Days, Monday - Friday, for 80 hours hours per pay period. This is a full-time, temporary position that will last for 6-9 months.

External Company Name: UnityPoint Health

External Company URL: