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Presbyterian Homes and Services Resident Services Director in Dubuque, Iowa

Presbyterian Homes & Services - Mount Carmel Bluffs is seeking a Resident Services Director to join our team. This position will be part-time with the opportunity to grow into a full time role.

REPORTING STRUCTURE: This position reports to the Site Leader

Mount Carmel Bluffs is a shared ministry of the Sisters of Charity, BVM and Presbyterian Homes & Services, will be a new senior community in a beautiful and serene location atop the bluffs of Dubuque, Iowa, overlooking the Mississippi River.

The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.

The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

  • College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.

  • Experience in senior housing, service or health care related environment.

  • Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.

  • Demonstrated knowledge of social community service delivery systems preferred.

  • Demonstrated computer proficiency including Microsoft Office and other common computer programs.

  • Demonstrated compatibility with PHS's mission and operating philosophies.

  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Rated #1 employer in Minnesota by Forbes!

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, care and service options for older adults. Nearly 7,000 employees serve 27,000 older adults through 49 PHS-affiliated senior living communities in Minnesota, Wisconsin and Iowa, and through OptageĀ® home and community services. In 2019 PHS also became co-owner of Genevive, a progressive model of primary care, care navigation and value-based services for over 5,300 older adults in Minnesota. Established in 1955, PHS has earned the reputation as an innovative leader concerned with promoting independence, vitality and well-being for those they serve.

We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.

If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

ID: 2020-14846

External Company Name: Presbyterian Homes & Services

External Company URL: http://www.preshomes.org

Street: 1100 Carmel Dr

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