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QPS EMPLOYMENT GROUP Customer Service in Grinnell, Iowa

less thanstrong>Position Title: less than/strong>Customer Serviceless thanbr>less thanbr>less thanstrong>Wage: less than/strong>$12.00/hourless thanbr>less thanbr>less thanstrong>Shift:less than/strong> 1stless thanbr>less thanbr>Are you looking for a customer service position with a growth plan for your career? This 1st shift Customer Service position in Grinnell, IA is for one of the worldis leading manufacturers of reliable windows and doors!iless thanbr>less thanbr>less thanstrong>Responsibilities include but are not limited to:less than/strong>less thanbr>- Initiate and maintain accurate service records for qualifying claimsless thanbr>- Create parts orders and field service dispatches as neededless thanbr>- Schedule dispatches and inform customers of appointment datesless thanbr>- Generate and provide customers with quotes for chargeable servicesless thanbr>- Troubleshoot and advise customers on service related issues and/or product informationiless thanbr>- Establish effective and professional rapport with customersless thanbr>less thanbr>less thanstrong>Requirements:less than/strong>less thanbr>- High School Diploma or equivalent; Associateis degree preferred i i i i i i i i i i i i i i i i iiless thanbr>- At least two years of customer service experience i i i i i i i i i i i i i i i i i iless thanbr>- Proficient in Microsoft Office i i i i i i i i i i i i i i i i iless thanbr>- Excellent communication skills