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Job Information
Ballard Community School District Technology Support Specialist in Huxley, Iowa
Technology Support Specialist JobID: 301
Position Type:
Technology/ Computer Technician
Date Posted:
6/18/2024
Location:
Administration Office
POSITION: Technology Support Specialist
TERMS: 12 month contract
REPORTS TO: Director of Technology
QUALIFICATIONS:
Technical Certifications such as A+, Network+, MCP, MCSE, MCSA are desirable, but not required
A practical working knowledge of computers and operating systems.
Thorough background in productivity software, including but not limited to Microsoft and Adobe products.
Knowledge and experience supporting Google Apps, Chromebooks and Tablets
Training/Experience in computer, printer, and basic electronic repair
Ability to work cooperatively with staff and students.
Ability to communicate effectively in a variety of educational settings.
PERFORMANCE RESPONSIBILITIES:
Works well with others, maintaining positive and effective communication with personnel and students
Contributes to creating a positive work environment
Demonstrates integrity and respects confidentiality
Arrives on time and works consistently until the end of his/her scheduled day
Takes advantage of professional growth opportunities related to his/her specific job
Works independently and with confidence
Demonstrates ability to grasp and adjust to new and changing situations
Demonstrates initiative and ability to work without close supervision
PROFESSIONAL CRITERIA:
Provide technical assistance for computer equipment and peripherals.
Repair, when possible, or diagnose needed repair for all electronic equipment.
Perform periodic cleaning and diagnostic routines on computers located in all buildings.
Maintain a log of repairs, parts, and time.
Unpack, inspect, test, and mark new equipment prior to delivery and/or installation.
Maintain detailed knowledge of network operating systems, WAN, LAN network functioning.
Assist with installation of new software and upgrades.
Maintain high integrity and confidentiality in the school operation.
Be knowledgeable of and abide by all school board policies, procedures, and other applicable laws.
Dress appropriately for the position and work required.
Demonstrate a positive attitude toward school, students, and job and communicate the same to the community.
Accept constructive criticism and suggestions and seek to improve each performance responsibility.
Demonstrate organization and professionalism in fulfilling the responsibilities of the job.
Greet all students, faculty, staff, and visitors courteously
Attend work on a prompt and regular basis.
PHYSICAL REQUIREMENTS:
Lifting 100 pounds maximum; frequent lifting and/or carrying of objects up to 50 lbs.
Good health to minimize absenteeism.
Good articulation.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; prolonged use of computer and repetitive hand motions. This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, and copiers.