UNIVERSITY OF IOWA LIBRARY ASSISTANT III in IOWA CITY, Iowa

LIBRARY ASSISTANT IIIRequisition # 021953Merit Applications will be accepted through 4:59 PM on the advertising end date.Position BasicsPosition Type:Office/ClericalJob Type:RegularInitial Advertising Ends on:Friday, May 25th, 2018Organization:LibraryDepartment:Library Administration & GeneralBuilding:Library (LIB)SalaryMonthly Salary:$3,055Annual Salary:$36,665Pay Grade:10Work SchedulePart/Full TimeFull Time PositionHours:12:00 PM to 09:00 PMShift:1stDetails: Hours will vary during interim, summer & breaksWork Week:RegularDays Off: Fri,SatJob DetailsBackground Check:Successful candidates will be subject to a criminal background check.Special Qualifications(Skills):DefinitionsPublic Contact/Customer ServiceDesired Qualifications:* Effective communication & public service skills* Exp with technological hardware (copier/scanner/printer) & MS Office (Word/Excel)* Knowledge of UI & Libraries policies & procedures* Familiarity with video, audio, & microform formats and equipment* Exp working collaboratively with others, in groups, and/or team settings* Exp with Ex Libris Alma, WordPress or Springshare* Familiarity with library databases or tools, such as InfoHawk+ or EbscoHostDuties:GENERAL DESCRIPTIONReporting to the Federal and State Information Librarian (25%) duties include shelving government documents and maintaining the reference collection. Reporting to the Circulation and User Services Librarian (75%), primary duties include working on the Service Desk providing assistance to library users in need of directional, basic reference, circulation, or technology assistance, including referral to an appropriate expert on campus or within the libraries.GENERAL PERFORMANCE EXPECTATIONSThe individual in this position is expected to meet performance standards as determined by the supervisor, e.g., quantity, quality, timeliness, civility.POSITION RESPONSIBILITIES*Performs a full range of services while at the Service Desk, including functional supervision of student staff. Duties include greeting users, retrieving library materials, helping users locate materials, and checking in and out library items, including notebooks and peripheral equipment.*Performs maintenance of stack microfiche cabinet areas, including shelving, shifting, signage, and managing inserts to loose-leaf binders and re-shelving of print, CD-ROM and microfiche Government Publications.*Provides local technical support and informational tours for the One Button Studio collaborating with Library and Information Technology (LIT) and Information Technology Services (ITS) for additional support.*Assist patrons with routine issues related to public printers, copiers, scanners, hardware and software. Refer non-routine issues to IT staff*Responsible for responding to building, facility, or security emergencies and ensuring a scholarly environment. This requires knowledge of Main Library policy and procedures concerning facility and security emergencies and the ability to respond to them in a timely and efficient manner. Receives and coordinates access to classrooms, study rooms, and other spaces locked in the evening, based on user and security issues.*Coordinates with cataloging, acquisitions, and preservation departments, including performing inventory, holdings confirmation, binding preparation, and cataloging.*Utilize Skype for Business (IM), email, telephone or other technologies to communicate with colleagues and users as needed.*Engage and communicate with patience, attentiveness, clarity, tact, and courtesy.*Infuse positive language into customer interactions.MINIMUM ELIGIBILITY REQUIREMENTS:1.Three years of library work experience, or2.A combination of related work experience, undergraduate education, and/or post-high school library training totaling four years.Before applying for the LIBRARY ASSISTANT III position, please read the Minimum QualificationsWork Samples will be administered to determine proficiency for approved Special Qualifications.Before you can ap