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Robert Half Order Entry Specialist in Iowa City, Iowa

Description

Do you love building solid customer relationships? You might be the Order Entry Specialist candidate Robert Half is looking for! We are currently looking for a dynamic, energetic, and passionate Order Entry Specialist for a well-known Iowa City company! The Order Entry Specialist will be responsible for entering and processing heavy orders (via phone, email, chat) into the system, monitoring inventory controls and availability, providing quotes and accurate pricing, managing shipping schedules, and providing support to the sales and marketing teams. The Order Entry Specialist will be in constant communication with customers, sales teams, and the warehouse confirming orders, informing of the shipping date(s), any possible delays and backorders, and much more.

The ideal candidate will have 1-2 years+ experience in the wine industry, hospitality, or a similar role in the e-commerce luxury goods field. Candidates must be motivated and passionate about providing exceptional customer service. We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction!

Requirements

  • Proficiency with Microsoft Office applications

  • Strong customer service and office administrative skills

  • 1+ years of past relevant experience preferred

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Ability to recognize, evaluate, and resolve problems effectively

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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