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Fisher Controls, LLC Manager Additive Customer Success - 21013174 in Marshalltown, Iowa

As an Additive Customer Success Manager you will work as an Internal account management position for Sand Mold Printing (SAND) customers. Primary responsibility will be ensuring internal customer success during SAND adoption and project implementation. This role will support both Flow Controls business along with other internal Emerson customers. This role will have responsibility for increasing SAND business with customers and ensuring successful internal planning and communication both within the customer business units and the larger additive organization (technical and strategic).Additionally, this role shall support the additive planning and management process by supporting the SAND project funnel and associated demand plan, SAND quoting, pricing and associated communications, SAND project schedule, and all processes associated with the above. Key deliverables will include financial measures related to trade revenue and GP, project management related measures tied to product launched into additive operations, and customer success measures. AsManager Additive Customer Success, YOU WILL:Support Front-End Processes And SystemsDrive Financially Viable Project VolumeDevelop A Prioritized SAND Project FunnelDevelop/Manage SAND SOPs Demand Plan Support Project Quoting, Component Pricing and Other Customer CommunicationSupport SAND Project Gate ProcessSupport Customer Planning Associated With SAND ProjectsWHO YOU ARE:You readily action new challenges, without unnecessary planning. You adjust communication to fit the audience and the message. You push yourself and help others to achieve results. You establish and maintain effective customer relationships.Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity