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IOWA VALLEY COMM COLLEGE DISTRICT Office Associate in Marshalltown, Iowa

JOB SUMMARY: The purpose of this position is to provide department support, manage department processes, and ensure smooth running of the office. This position will be responsible for all areas of student satisfaction and work within a cross functional team to support all aspects within the operations team.EDUCATION/EXPERIENCE:Completion of High school/GED and 3 years of experience required. Experience can be substituted for education.Education can be substituted for experience.ABILITIES: Knowledge of and ability to use good phone etiquette. Ability to provide exceptional customer service skills. Knowledge of IVCCD processes and procedures, and the ability to comply. Ability to multi-tasks efficiently and in a timely manner. Ability to exercise good judgment and use critical thinking skills. Ability to work in an environment of shifting priorities and frequent interruptions. Knowledge of computer software programs to include: Word, Excel, PowerPoint and Publisher. Knowledge of and ability to work in computer systems designed for registrations and student records. Knowledge of office machines, such as copiers, printers and fax machines. Proficient at using the telephone system, messaging and general switchboard operations. Ability to handle moderately to highly confidential matters andmaterials with discretion. Ability to communicate effectively orally and in writing.BASE WAGE: $ 11.03 Hourly.Actual annual salary will be based on experience and education and calculated for a full fiscal year, which is pro-rated tostart date and FTE.

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