Work in Iowa Jobs

Summary

Job title: Inside Sales Representative

Job ID: 202444350005

Department: Mason City - CULVER

Location: IA-Mason City

Description

Summary:

The Inside Sales position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales opportunities through customer contact and relationships. Provide professional services with product knowledge, problem solving, and order enhancement. Answer sales calls over the phone and through email. Back-up sales counter by assisting walk-in customers as needed. Support outside sales staff and customers with orders, quotations, product knowledge and research, product applications and substitutions.

Reports to: P.C. Manager

Minimum Qualifications:

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Two years’ industry specific experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee may occasionally lift or move products and supplies, up to 40 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers via telephone, internet and in-person

• Writes orders with accuracy and in accordance to all sales policies and procedures

• Maintain current customer base

• Communicates and cooperates with outside sales team and/or other departments

• Communicate process improvement ideas

• Timely follow-up on all customer orders, quotes, and materials

• Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc

• Paid Pregnancy & New Parent Leave