Work in Iowa Jobs

Description

The Desktop Support Technician is responsible for providing technical support to end users in the areas of hardware, software, and networking. This includes troubleshooting problems, installing and configuring new equipment, and providing training to users. The ideal candidate will have a strong understanding of computer systems and networks, as well as excellent customer service skills.

Requirements

Essential Duties and Responsibilities:

• Troubleshoot hardware and software problems

• Install and configure new hardware and software

• Provide training to users on computer systems and software

• Respond to help desk tickets in a timely manner

• Work with other IT staff to resolve complex issues

• Keep up-to-date on the latest technologies

Qualifications:

• Associate's degree in computer science or a related field

• 1-2 years of experience as a desktop support technician

• Strong understanding of computer systems and networks

• Excellent customer service skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite

• Experience with a variety of hardware and software

Desired Skills:

• Experience with Active Directory

• Experience with virtualization

• Experience with cloud computing

• Experience with scripting languages

• Strong analytical and problem-solving skills

• Excellent written and verbal communication skills

If you are a highly motivated and results-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

Here are some additional tips for writing a job description for a desktop support technician:

• Be specific about the skills and experience required for the role.

• Use keywords that will be picked up by applicant tracking systems (ATS).

• Tailor the job description to the specific needs of your organization.

• Make sure the job description is clear and concise.

• Proofread the job description carefully before posting it.

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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